Water and Wastewater Environmental Training
Course Descriptions

21st-Century Drinking Water Corrosion Control
TRE 2720-03-03:  WT All; WD (Process)
PA ID #3925 (W)
7 hours
Effective corrosion control in potable water requires more than water chemistry studies.  This course combines interactive lecture with live demonstrations.  The course will define potable water corrosion, discuss the benefits of determining corrosion indexes, and examine water quality issues like pH, temperature, total dissolved solids, hardness, and alkalinity.  Disinfection (type/residual), distribution piping, flushing schedules, treatment process, coupon studies, and electrical grounding all play a major role in total system corrosion.  Typical corrosion control practices are reviewed, compared, and contrasted.

21st-Century Principles of Water/Wastewater Chlorination and De-Chlorination 
TRE 4320-08-07:  All Categories, All Classes (Process)
7 hours
Since the early 1900’s, disinfection of municipal wastewater has typically been done through the use of some form of chlorine.  This course looks at the most common mistakes water/wastewater systems make using Hypochlorite and liquid based De-chlorinating agents.  Participants will learn why it is so important to accurately measure delivered Hypochlorite/De-chlorinating agent strength and their rates of deterioration.  Topics covered will include how valuable simple pump dose calculations can be to minimize and maximize residuals and the importance of verifying all pump settings via routine calibrations.

5 Common-Sense Practices of Well-Run Water/Wastewater Facilities
TRE 4685-09-11:  Operators All (Process)
7 hours
Operators are encouraged to look at operational and measurement practices needed to achieve a well-run operation, many of which are misunderstood. Participants will explore the two most important measurement parameters that an operator can make, but which typically take a back-seat in importance.  In addition, three key operational practices most often ignored in the chemical feed process will be discussed, such as the advantages of always using the weakest possible strength of a chemical that is practical.  Just because one can buy 12% Hypochlorite, or 50% caustic, doesn't necessarily it should be closed at full strength.

Activated Sludge Process Control
TRE 1176-95-02:  WW 3, 5; IW 5 (Process)
PA ID #3975 (WW)
7 hours
It is important to be able to evaluate activated sludge treatment processes, make adjustments to optimize treatment, and identify operational difficulties before they become serious.  This course is designed to review the principles of biologically treating wastewater with activated sludge, defining and examining traditional process control tests, performing and interpreting each test, and recording test results.  The following tests will be used as the basis for defining this traditional approach: students will be taught techniques for detailed microscope biomass examination; food to mass ratio; mean cell residence time; sludge age; settleability; sludge volume index; oxygen uptake rate; and sludge blanket depth. 

Alternative Energy Sources for Water and Wastewater Facilities
TRE 4791-10-05:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
Soaring costs have made finding and using alternate energy sources important. Alternative energy sources are renewable and are thought to be "free" energy sources.  Alternative energy is the use of non-conventional energy sources to generate power.  This course provides a comprehensive overview of renewable energy options used in water and wastewater facilities.  Topics include:  solar energy, wind power, hydropower, fuel cells, biomass, and tidal energy options related to environmental and economic impact.  This class will discuss those choices that you can make today to make a difference.

Annual Refresher - The Safe Operator
TRE 4094-07-09:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
Employers are required, under the Occupational Safety and Health Administration (OSHA) safety standards to conduct annual safety training for their employees.  The safety training content is determined by the nature of the organization’s duties, tasks, and functions required of their employees.  Participants will discuss case studies facilitated by the instructor and review the OSHA standard 29 CFR 1926 and 29 CFR 1910 in the following areas: Confined Space Entry, Respiratory Protection, Lockout/Tagout and Excavation Safety.

Assessing Your Industrial Wastewater Vulnerabilities
TRE 2871-03-08:  IW All, IW Superintendents (Non-Process)
7 hours
Industrial wastewater from production plants typically must be treated prior to discharge to either waterways or publicly-owned treatment works.  The purpose of this course is to better enable industrial wastewater pre-treatment operations personnel to prevent disruptions to their facilities and respond to emergencies at the production plant or the pre-treatment plant in order to protect the community and environment.  The course will outline steps involved in conducting a security audit of the pre-treatment plant, help operators assess production and pre-treatment plant vulnerability and understand the potential consequences of disruptions, describe techniques useful in developing security (prevention) and disruption response strategies for the pre-treatment plant, identify necessary or useful SOPs to develop for responding to disruptions and prioritize lists of supplies and equipment needed to handle such disruptions, and begin developing a resource list of potential help agencies and references for use in such emergencies.

Asset Management for Water and Sewer Utilities
TRE 2847-03-06:  All Superintendents (Non-Process)
7 hours
Asset management is the standardized auditable process of managing the life-cycle costs (both capital and operations and maintenance expenses), use, condition, and reliability of a utility’s assets to optimize their value in support of a utility operation.  Participants will benefit from providing timely information for effective asset management decision-making.  While developing management strategies that make business processes more competitive such as: performing facilities inventories along with capacity; condition; and criticality assessments; supporting a proactive (computerized) maintenance management system; projecting and financing a 5-year operations and maintenance and capital improvement plan; and formulating a customer outreach and feedback process.  Financial concerns such as balancing funding needs with funding resources, maintaining cost-effective maintenance levels, and assessing risk/failure levels will be discussed.

Backflow Prevention Techniques
TRE 4069-07-07:  All Categories, All Classes (Non-Process)
7 hours
Participants will discover the sources of cross-connections between potable and non-potable water and the proper use of backflow protection devices.  Using case studies, backflow demonstrations and group discussion, the operator and superintendent will learn how cross-connections can happen, their consequences, and how they can be removed.  Special attention will be given to cross-connection sources that may occur during water and wastewater treatment and how the plant operator and superintendent can identify, prevent and eliminate them.

Basic and Enhanced Nutrient Removal
TRE 4073-07-07:  WW All; IW All (Process)
7 hours
Designed to provide an overview of biological nutrient removal, wastewater treatment facility personnel will review both basic and enhanced processes for nitrogen and phosphorus removal.  Forms of nitrogen and phosphorus nitrification and denitrification, chemical and biological phosphorus removal, alkalinity adjustment, supplemental carbon sources, process testing, control and permit compliance will all be discussed in detail.  Process configurations and operational techniques to optimize year-round effluent performances will be discussed for both nitrogen and phosphorus.

Basic Electricity
TRE Pending
7 hours
Water and Wastewater operators have added responsibilities requiring operators to constantly acquire new skills in the area of basic electricity.  A comprehensive overview of electrical fundamentals will be provided.  This course is designed to equip the operator with the necessary skills to work safely with industrial electricity.  Topics covered include:  the national electrical code, testing electrical equipment, basic troubleshooting and electrical maintenance.

Basic Electricity I
TRE 4792-10-05: All Categories, All Classes (Non-Process)
7 hours
Electricity has long been recognized as a serious workplace hazard.  This course will detail the OSHA Electrical Safety-Related Work Practices, review the National Electrical Code, define electrical terminology, and cover safe work practices for those employees whose work may expose them to the hazard of being near or exposed to electrical parts.  This training is to prepare individuals for certification and licensure as well a renewal of licenses and certification in the water and wastewater industry.

Basic Electricity II
TRE 4442-09-04:  All Categories, All Classes (Non-Process)
7 hours
The water and wastewater system operator needs to be able to work safely with electrical equipment in his/her daily work environment.  Electricity has long been recognized as a serious workplace hazard.  This course will cover fundamentals of electricity, review generator and transformer theory, and define motor basics.  Controlling and preventing electrical hazards will also be covered.  This training is to prepare individuals for initial certification and licensure as well as renewal of licenses and certification in the water and wastewater industry.

Basic Microscopy for Wastewater Operators
TRE 2276-01-04:  All Categories, All Classes (Process)
7 hours
Wastewater operators will obtain improved process control through microscopic examination of mixed liquors and other waste streams.  Starting with the basics, participants will be introduced to microscope features and benefits, the microscope selection process, and cost factors.  The course includes an overview of sampling, slide preparation, maintenance, staining techniques, and sample examination.  The course will also cover organism identification and the effects of the presence, absence, mobility, and organism type on wastewater process control. 

Biochemical Oxygen Demand and Solids
TRE 4707-09-12, PA 3926:  WW All; IW All (Non-Process)
7 hours
Biochemical Oxygen Demand (BOD) and Suspended Solids are two of the most important parameters used in the wastewater treatment process. In this course participants will be introduced to the principles and applications of BOD and Suspended Solids.  Topics covered include the accepted methodology needed to perform these tests.  Participants will set up the procedure, and obtain and interpret results.

Biological Nutrient Removal Process Control
TRE 3622-05-12:  WW A (Process)
PA ID #3968 (WW)
7 hours
Operating staff will be provided assistance in developing a comprehensive process control program with the ultimate goal of optimizing the performance of a BNR WWTP.  Participants will be provided with tools to evaluate process control test results and make appropriate process control adjustments.  There will be some review of basic activated sludge principles before discussing the nitrification-denitrification processes.  In addition, chemical and biological phosphorus removal basics and process control will be addressed.

Certification Examination Preparation for Water Distribution and Wastewater Collection
TRE 4004-07-05:  All Categories, All Classes (Non-Process)
7 hours
Participants will prepare for the Maryland State water distribution and wastewater collection certification exam.  Subjects covered include: test-taking and studying techniques; basic math review; calculating volumes; chemical calculations; basic pump operation and components; and collection and distribution system basics.  Participants should bring a calculator to this course.

Certification Examination Preparation - Mathematics
TRE 4139-07-12:  All Categories, All Classes (Non-Process)
7 hours
Beginning with concepts as basic as the difference between numbers and numerals, this course reviews mathematics principles and operations through trigonometry.  The focus throughout is on job-oriented learners in the water and wastewater industry.  The emphasis is on understanding mathematical principles rather than on rote memorization of techniques.  The lesson on calculators explains the three kinds of calculator logic systems, how to identify which kind of logic any calculator uses, and how to enter problems to ensure that the answer is correct.

Certification Examination Preparation (Wastewater)
TRE 2833-03-06:  WW All; WC All (Non-Process)
7 hours
Preparing for and passing the certification examination is often the most challenging part of becoming a certified operator.  This one-day course is designed to help prepare wastewater operators for the certification examination.  Mathematics, process issues, and maintenance problems will be reviewed specifically in the context of wastewater treatment.  General math and maintenance principles will be reviewed to meet the specific job needs of those individuals attending.  Participants should bring a calculator to this course.

Certification Examination Preparation (Water)
TRE 2832-03-06:  WT All; WD All (Non-Process)
7 hours
Preparing for and passing the certification examination is often the most challenging part of becoming a certified operator.  This one-day course is designed to help prepare water operators for the certification examination.  Mathematics, process issues, and maintenance problems will be reviewed specifically in the context of water treatment and distribution.  General math and maintenance principles will be reviewed to meet the specific job needs of those individuals attending.  Participants should bring a calculator to this course.

Chemical Awareness and Emergency Response
TRE 1840-98-12:  All Categories, All Classes (Non-Process)
7 hours
Operators who use chlorine, sulfur dioxide, HTH (calcium hypochlorite), and sodium metabisulfite will review the standard guidelines for daily operations and emergencies.  Topics to be covered include:  chlorine characteristics; sulfur dioxide characteristics; storage tank construction; safety equipment on 150-pound and 1-ton cylinders; proper operation and handling of chemicals; emergency response procedures; stand-by chemical use; and first aid for chemical contact.

Chemical Feed Applications and Mathematics
TRE 3707-06-04:  All Categories, All Classes (Non-Process)
PA ID #3976 (W, WW)
7 hours
Effective chemical application is essential to the treatment of water and wastewater.  This course will start with an open discussion of chemical feed applications in both the water and wastewater treatment fields.  A workshop focusing on calculating chemical feed dosages will follow.  The workshop includes calculating the capacity of tanks, flow rates, and chemical dosages for disinfection, de-chlorination, odor control, coagulation, and corrosion control.  Students will progress at their own pace through multiple and progressively more difficult quizzes.  This course does not cover activated sludge processes.  Participants should bring a calculator.  Please register early; class size is limited to 15 participants. 

Chemistry for the Non-Chemist
TRE 2380-01-11:  All Categories, All Classes (Non-Process)
7 hours
Water and wastewater operators will benefit by reviewing the basics of chemistry, chemical properties, reactions, and hazards of various chemical substances in this course.  Topics covered in this program include chemical terminology, toxicology, chemical compatibility, hazard classifications, and deciphering Material Safety Data Sheets (MSDSs).  Lecture, demonstrations, slides, and overheads will be used to provide a non-technical understanding of fundamental chemical principles essential to all personnel working in an industrial or treatment plant environment.  No chemistry background is needed for this course.

Chief Plant Operator as a Leader
TRE 2002-99-07:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
Strong leadership skills help operators develop and maintain an effective work team.  This one-day course is designed to enhance the leadership skills of chief water and wastewater treatment plant operators.  The course content is intended for long-time chief operators as well as operators who have recently been, or aspire to be, promoted to chief operator.  The unique “player/coach” role of the chief operator will be thoroughly explored.  Other topics include effective communication with supervisors and operators and relatively painless training of new employees. 

Chlorination Disinfection Science for Water and Wastewater Operations
TRE 4684-09-11:  All Categories, All Classes (Process)
7 hours
Operators will review the dosing technology for the three basic forms of chlorine disinfection and the chemistry difference, followed by a look at the pros and cons of each type of system.  Topics covered will include an analysis of a gas based chlorination process to determine whether it is advantageous or cost effective to change to another process, when one looks at the "real" costs; an examination of Hypochlorite strength and residual testing methods and why Hypochlorite users don't routinely measure product strength; a discussion on why on-site generation systems may be appropriate and cost effective; and a look at simple ways to minimize disinfection by-products.

Chlorination Technology
TRE 1094-94-10:  All Categories, All Classes (Process)
PA ID #3821 (W, WW)
7 hours
Chlorination is important to both water and wastewater treatment.  The principles of chlorination will be thoroughly covered in this one-day course.  Subjects include a review of various disinfection technologies and discussion of the main types of chlorine application systems.  Additional course topics include safety procedures for storage and use of chlorine tanks, current disinfection technologies, and the major physical and chemical characteristics of disinfection chlorine.

Clarification & Filtration Processes
TRE 3617-05-11:  All Categories, All Classes (Process)
PA ID #3928 (W, WW)
7 hours
Clarification and filtration processes, used in water and wastewater purification, are necessary to meet final effluent or drinking water standards.  The following concepts will be covered in this course as they relate to clarification and filtration: design considerations such as: surface loading rates; overflow rates; backwash rates; operating pressures; and membrane pore size; operating principles; physical treatment and settling velocities; buoyancy and specific gravity; performance factors relative to influent; effluent; residuals; operational considerations; normal operation upsets; troubleshooting; chemical pretreatment and effluent quality; residuals relative to detention time; overflow rate; run-time; backwashing; and solids removal and handling procedures.

CMOM Compliance Techniques
TRE 3084-04-08:  WW All; IW All; WC All; Superintendents WW; IW; WC (Non-Process)
7 hours 
What causes sanitary sewer overflows and what regulations cover them? This class is designed to give the participant an overview of the techniques necessary to maintain compliance with NPDES permit requirements for Capacity, Management, Operation and Maintenance (CMOM) programs. Subjects covered will include CMOM requirements, collection system inventory and recordkeeping, mapping technology, flow and rainfall monitoring, manhole and TV inspections, smoke and dye testing, program driven maintenance, overflow response and rehabilitation technology.

Coaching for the Environmental Supervisor
TRE 2681-02-12:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
Designed to improve water and wastewater managers' effectiveness in supervising others, this course will provide a hands-on approach to leadership and leadership development.  Participants will complete self-assessment instruments to increase their awareness of their supervisory styles.  A brief situational leadership model will be presented, and then participants will demonstrate their understanding of the model by participating in a simulation "game."  Finally, participants will apply the model by practicing appropriate styles in various situations.  Upon completion of this course, participants should be able to:  identify and define different types of supervisory styles; apply effective managerial principles; discuss the positives and negatives of different supervisory styles based on theory; and assess their own supervisory styles.

Coagulation, Flocculation, Sedimentation & Filtration 
TRE 275-87-05:  WW 3-5, A; WT 3,4; IW 5-7 (Process) 
8 hours
Designed to assist water plant operators, this advanced course focuses on tracking the flow of water through the four fundamental chemical/physical processes in water treatment.  Participants will examine chemical reactions, the physical event of each process, and the plant equipment involved.  Instruction and practice in solving typical operational and mathematical problems associated with these treatment functions will also be covered.  (This course has received TRE certification for both water and wastewater operators because some wastewater treatment plants may employ one or more of these processes).  Participants should bring a calculator to this course.

Collection System Troubleshooting
TRE 1835-98-11:  WW 1-5; WC All; IW All (Non-Process)
7 hours
The collection system operator will be familiarized with the techniques and methodology used to evaluate wastewater collection system performance.  Subjects covered will include flow monitoring; physical surveys (manhole inspection); smoke testing; dyed water (flooding); internal inspection; and, the removal of infiltration and inflow sources. 

Combined Sewer Overflows
TRE 2216-00-12:  WW All; WC 1, 2 (Non-Process)
7 hours
Local officials and operators will benefit from this course on preventing combined sewer overflows (CSOs).  Participants will focus on the impact of high wet weather flows on combined sewers.  Topics will include a brief discussion on the EPA’s Urban Wet Weather Flow, including the wet weather research plan, stormwater, sanitary sewer overflow, and combined sewer overflow.  Participants will be introduced to the nine minimum controls and long-term control plans (system characterization, monitoring and modeling), specific technologies, and potential funding sources.

Concepts of Drinking Water Treatment
TRE 3819-06-07:  WT All; WD (Process)
PA ID #3927 (W)
7 hours
Totally new to the drinking water treatment field or just looking for a refresher?  Recently hired apprentices and trainees will be introduced to the Safe Drinking Water Act and how it applies to the operator.  The concepts of water sources, water storage and distribution systems will be introduced during this course.  Other topics covered will include basic concepts of pumping and pressure maintenance, disinfection, storage tanks, fluoridation, corrosion control, and plant safety.  Participants will further discuss the key elements of an effective safety program.

Concepts of Wastewater Treatment
TRE 4705-09-12:  WW All; IW All (Process)
14 hours
Recently hired apprentices and trainees who are new to the wastewater treatment field will be introduced to the chemical and biological characteristics of wastewater, preliminary and primary treatment, secondary treatment, advanced treatment for nutrient removal, disinfection and sludge management.  Participants will review the NPDES system, calculate chlorine usage and discuss the hazards encountered in the wastewater treatment system.

Confined Space Entry
TRE 4743-10-02:  All Categories, All Classes (Non-Process)
14 hours 
Employees who work in confined spaces may face increased risk of exposure to serious hazards.  Participants in this course will be introduced to the requirements for permit-required confined spaces for both the OSHA standard and the Maryland-specific requirement as outlined in OSHA 29 CFR Part 1910.  Topics covered will include entry permit programs, criteria for permit-required confined spaces, health and safety procedures for workers in confined spaces, hazard identification and equipment requirements, and rescue procedures.  Upon completion of this course, participants should be able to determine if an area is a confined space; evaluate hazards associated with confined space entry, including lockout/tagout procedures; develop policies and procedures to address confined space hazards in the workplace; and select suitable confined space entry equipment.

Conflict Resolution
TRE 1826-98-11:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
Superintendents and operators in management positions will focus on four situations in and around water and wastewater works, where improved conflict resolution and negotiation skills may be advantageous.  Specific topics include:  conflicts with employees arising from workplace conditions; conflicts with town managers and town councils over budgets; capital improvement planning and plant maintenance practices; and conflicts with government officials, including inspectors.

Controlling Electrical Hazards
TRE 4708-09-12:  All Categories, All Classes (Non-Process)
7 hours 
Water and wastewater system operators need to be able to work safely with electrical components in their daily work environment.  This course is designed for operators and maintenance personnel who deal with electricity in the workplace.  OSHA’s electrical safety practices will be covered in detail.   Other topics will include identifying hazards and implementing safeguards for working with electricity, electrical systems, fuses and circuit breakers, grounding, overload and short circuits, double insulation, GFI, and polarized plugs.  Upon completion of this course, participants should be able to identify electrical hazards; describe personal protection safeguards; discuss the standard procedures for working safely with electrical currents and when handling common electrical problems; and list the key elements of OSHA’s electrical safety guidelines. 

Conversion or Removal of Nitrogen from Sewage
TRE 4704-09-12:  WW All; IW All (Process)
7 hours
Participant’s will gain an increased understanding and operational skills regarding why and how nitrogen is removed (or converted to a less objectionable form) from wastewater.  The following treatment process will be discussed taking into account structural requirements, chemical requirements, operational strategies, and performance standards: nitrification; denitrification; breakpoint chlorination; ion exchanges; ammonia stripping; nitrogen sources and forms; biological exchange; and combined phosphorus and nitrogen removal systems technology.

Crisis Management for Public Utilities
TRE 3537-05-07:  All Superintendents (Non-Process)
7 hours 
Public utility managers and operation’s staff will often have no problem with responding operationally to extraordinary events; however, crisis management while integral to the success of controlling these events is not necessarily intrinsic to the operator or superintendent.  They often experience a struggle determining how to proceed when actions or inactions result in adverse public scrutiny and/or negative media attention.  Topics covered will include management response failure; five phases of crisis management; attributes of a crisis; companion formula; and discuss the decision checklist used to handle the crisis.  In addition to this, the course will cover media relations relating to the public works utility while allaying fears and restoring trust and confidence in the facility.

Disinfection and pH Adjustment
TRE 4398-09-03:  W All (Process)
6 hours
Participants will be informed about pH adjustment and disinfection processes as well as the safety and emergency preparedness requirements of a water treatment system.

Disinfection for Water and Wastewater Systems
TRE 1842-98-12:  All Categories, All Classes (Process)
PA ID #3822 (W, WW)
14 hours
Small water and wastewater system operators will learn about chlorine and its alternatives for the primary disinfection of drinking water and treated wastewater.  These alternatives may reduce disinfection by-products and eliminate the need for dechlorination.  The course will describe the key criteria for disinfectant selection, including cost, safety, maintainability, control, and monitoring considerations.  Also presented are the pros and cons of chlorine dioxide and chloramines as alternatives to help reduce disinfection by-products and the benefits and features of alternative disinfectants like ozone, ultraviolet, mixed oxidant systems, and peroxide.  The course includes a look at the various laboratory methods to determine residuals and demonstrations of some of the practical simplified test protocols.  Finally, some class time is devoted to hands-on practice of a number of residual test methods. 

Electrical Safety
TRE 2962-04-03:  All Categories, All Classes (Non-Process)
7 hours
Electricity has long been recognized as a serious workplace hazard.  OSHA's electrical standards are designed to protect employees exposed to dangers such as electric shock, electrocution, fires, and explosions.  This lecture course will detail the OSHA “Electrical Safety-Related Work Practices” for those employees whose work may be at risk of coming into contact or being exposed to electrical parts operating at 50 volts or more to ground and their supervisors.  Participants discover not only the “what’s” of the electrical work practices but also the “whys.”  Industry best practices based upon the information presented in OSHA CFRs, NFPA 70, 70B, and 70E consensus industrial standards will also be covered.

Electrical Safety and Lockout/Tagout
TRE 2672-02-11:  All Categories, All Classes (Non-Process)
7 hours
According to OSHA, failure to control energy accounts for nearly 10 percent of the serious accidents in many industries.  Water and wastewater operators are exposed daily to electrical components and are often required to have lockout/tagout programs in place.  Participants in this course will be introduced to the components of 29 CFR 1910 Subpart S, Electrical Safe Work Practices and the lockout/tagout procedures outlined in 29 CFR 1910.147, Control of Hazardous Energy.  Further focus will be on the safety hazards associated with working around electrical equipment and tools, with an overview of the main components of a lockout/tagout program. 

Electrical Safety and the NFPA 70-E
TRE 4304-08-06:  All Categories, All Classes (Non-Process)
7 hours
Electrical safe work practices and what resource commitments you should anticipate will be covered in this course.  Program topics include history of NFPA 70E, shock and arc flash hazards, shock and flash hazard analysis, options in reducing injury risks, personal protective equipment and special tools.   

Enhanced Nutrient Removal (ENR) – Process Control
TRE 4087-07-09:  WW All; IW All (Process)
16 hours
Upgrading sewage treatment plants for nutrient removal is one of Maryland’s top environmental priorities.  This two day course addresses the implications of upgrading from Biological Nutrient Removal (BNR) to Enhanced Nutrient Removal (ENR).  Training sessions will review the basics of nitrification, denitrification, and phosphorus removal first.  Various process configurations will be discussed to accomplish the required levels of nutrient removal.  Process control testing and adjustments will also be examined to optimize ENR plant performance.  In addition, there will be two field exercises at new ENR facilities.  The facilities have utilized different process configurations to accomplish the same level of treatment.  Following the field exercises, classroom discussions will focus on the operations and maintenance similarities and differences between the two facilities.

Establishing and Maintaining an Effective Safety and Health Program for Your Utility
TRE 2867-03-08:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
Utility managers, superintendents and operators are responsible for providing a workplace free of recognized safety and health hazards.  During this session participants will be introduced to the elements of an effective Safety and Health Program and will participate in a “self-evaluation” of their organizations’ current program.  Focus will be on identifying program strengths and opportunities for program improvement.  The session incorporates a case study problem solving session guiding participants through the development of a safety and health program.

Evaluating Water System Processes to Eliminate Sanitary Risks
TRE 4322-08-07:  WT All; WD; Superintendents WT, WD (Process)
PA ID# 3825 (W)
7 hours
Water system supervisory and operating staff must have a thorough knowledge of all processes that comprise their water system.  This would include the treatment, storage, and distribution system processes.  Building on that knowledge, this course will focus on the elimination of sanitary risks in each process to ensure the delivery of safe drinking water to the consumer.  Conducting this evaluation will not only eliminate potential threats to water quality, but will also prepare water staff for sanitary survey inspections conducted by MDE regulatory personnel as required by the SDWA.

Excavation Safety (Trenching and Shoring Practices)
TRE 1879-99-03:  All Categories, All Classes, All Superintendent
(Non-Process)
PA ID #3824 (W, WW)
7 hours
An overview of the requirements of the OSHA Excavation Standard, 29 CFR 1926 (Subpart P) will be discussed in this class.  Subjects covered will be the causes of trench failure, soil classification, trench protection systems, hazardous atmospheres and conditions, inspection techniques, and competent person responsibilities.  This course will provide the basic training requirements for "competent persons."  Additional instruction will be given on:  tests used to classify soil types in the field, the different methods of cave-in protection; selecting proper shoring methods using the provided OSHA tables; and the methodology used to minimize these and other hazards.

Fall Protection
TRE Pending
PA ID #3826 (W, WW)
7 hours
Individuals working at heights are required to use fall protection equipment.  In this course, participants will develop a working knowledge of the fall protection principles and codes while gaining a better understanding of fall protection systems and methods.  Students will benefit from the review of safe work procedures.  Course topics include: fall protection requirements; protective equipment selection; rescue planning and pre-planning; and the limitation of fall arrest systems.

Financial Management for Water and Sewer Utilities
TRE 2003-99-08:  All Superintendents (Non-Process)
7 hours
Sound financial planning is a key practice to ensure the long-term health of a utility organization.  This course is designed to introduce the basic elements of financial planning, capital improvement planning, capital financing and debt management, and rate structuring.  The course will be addressed to individuals who have direct responsibility for planning, budgeting, and financial management and to water and wastewater plant managers who are expected to provide input into the financial management decision-making process.  Upon completion of this course, participants should be able to review current rate structures and suggest appropriate revisions; create a model "Enterprise Fund" budget for a typical small town water utility to include operation and maintenance of capital budgets; create a reserve account for repair, replacement, and upgrading of key mechanical equipment; describe utility mechanisms of Maryland State Revolving Loan Fund, including access procedures, interest rate calculations, and payback requirements.

First Line Supervisor
TRE 4086-07-09:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
The First Line Supervisor Training Program is an interactive, participant-involved one-day course designed to expose supervisors and aspiring supervisors to a variety of critical skills, situational scenarios and strategies for effective supervision.  Participants will be exposed to various supervisory dilemmas where they apply “lessons learned” to specific managerial problems and mock scenarios that routinely confront the first line supervisor on a daily basis.  Accountability and responsibility will be explored as well as the supervisor’s role in institutionalizing ethical behavior.  Instruction will also focus on the supervisor’s use of counseling as a behavioral control technique to solve performance-related problems while providing a foundation for future performance expectations.

From Wire to Water: Documenting and Conserving Energy Use in Water and Wastewater Facilities
TRE 4143-07-12:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
Designed by EPA, this course is aimed at documenting and improving the use of electrical energy at treatment facilities.  The student is shown how to break-down an electric bill into simple forms, then how to use that information to calculate simple payback and cost savings on equipment repairs versus equipment upgrades.  Included are system evaluation checklists, standard operating procedures and standard maintenance procedures.

Fundamental Principles of Wastewater Treatment Processes
TRE 4683-09-11:  WW All, IW All (Process)
7 hours
New wastewater operators, or those who are looking for a basic refresher, will benefit from this class on the fundamental principles of wastewater treatment.  Participants will explore the different wastewater treatment processes common to our industry today.  Topics covered will include basic wastewater treatment techniques common to all processes; various types of wastewater treatment, including lagoon science and Sequencing Batch Reactors (SBRs); a comparison of the most common treatment processes and variants; and a discussion on the pros and cons of one treatment technique over another.

General Laboratory Concepts
TRE 2869-03-08:  All Categories, All Classes (Non-Process)
PA ID #881 (W, WW)
7 hours
Laboratory results and proper lab techniques are important in developing records of plant operations.  Laboratory data allows operators to know how efficiently the plant is operating and helps them to predict and prevent troubles that may be developing in plant processes.  This course is designed to introduce the operator and technicians to simplified methods that are outlined in detail in Standard Methods for the Examination of Water and Wastewater.  The course will introduce a glossary of terms, basic laboratory need-to-know information, and laboratory equipment and techniques.  The course will include a discussion of sampling, data recording and recordkeeping, quality control, and safety. 

Grant and Financial Assistance Proposal Writing
TRE 4300-08-06:  All Superintendents (Non-Process)
7 hours
The State of Maryland Department of the Environment (MDE) offers several financial assistance programs for water and wastewater utilities.  The Clean Water State Revolving Fund (CWSRF) and the Drinking Water State Revolving Fund (DWSRF) are low interest loan programs intended to finance public infrastructure improvements.  The Bay Restoration Fund is a dedicated fund, financed by wastewater treatment plant users, to upgrade Maryland’s wastewater treatment plants with enhanced nutrient removal (ENR) technology capable of achieving wastewater effluent quality of 3 mg/l total nitrogen and 0.3 mg/l total phosphorus.  The MDE Water Quality Infrastructure Program (WQIP) manages federal capital funds consisting of federal EPA construction grants, special federal appropriations grants, and State revolving loan funds for water quality and drinking water projects.  Municipalities who are upgrading their water and wastewater infrastructure often borrow monies or request grant funds from one or more of the sources mentioned to finance their upgrades.  This grant writing session provides hands-on experience on out-lining proposals that apply to these revolving funds and grant monies.  Participants leave the course with financing strategies that will guide them through the grant writing process.  The skills participants acquire in the course will give them the knowledge and confidence to seek and obtain funding through the competitive grants process.

High Performance Utilities
TRE 2004-99-08:  All Superintendents (Non-Process)
7 hours
Organizations in a constantly changing work environment are now focusing on satisfying customer needs outside the organization, as well as satisfying changing employee needs inside the organization.  This course is designed to introduce the “new” management practices that can shift performance from functional to optimal.  Topics covered will include internal and external forces of changes, historical vs. strategic thinking, and organizational values.

Hydrology Source and Water Conservation
TRE 2461-02-04:  WT All; WD (Process)
PA ID #3827 (W)
7 hours
Water supply hydrology and conservation are two of the important topics to be covered in this one-day class.  The participant will be introduced to many issues surrounding water sources and conservation, specifically groundwater and surface water sources.  Other topics covered will include options available for the facility during emergency situations, alternative water sources, use and conservation of water, and practical application of the information as it applies to the field.

Industrial Wastewater Treatment Basics
TRE 2957-04-03:  IW 1-7 (Process)
PA ID #3829 (WW)
7 hours
A working knowledge of the basics to industrial wastewater treatment are imperative for new and seasoned operators.  This course will present an overview of typical industrial wastewater treatment processes.  It is geared towards establishing a better awareness of common treatment systems for operations personnel and preparation for industrial wastewater certification exams.  Processes such as flow equalization, pH adjustment, polymer addition, metals removal through chemical coagulation and clarification, filtration, oil/water separation, and basic biological treatment will be covered. 

Industrial Wastewater Treatment Fundamentals
TRE 1667-98-04:  IW All (Process)
14 hours
Industrial wastewater operators are responsible for providing pre-treatment of industrial waste.  Designed for industrial wastewater operators, this course will aid the operator preparing for the certification exam.  The course will emphasize dosage calculation; hydraulic detention time; units for measurement and characterization of wastewater; and equipment such as mixers and pumps and their use in industrial treatment processes.  Processes such as flow equalization, pH adjustment, polymer addition; metals removal through chemical coagulation, clarification, filtration; oil/water separation; and basic biological treatment will be discussed.  Upon completion of this course, participants should be able to: identify federal, state, and local regulations concerning industrial wastewater treatment and discharge; describe the types of industrial wastewater discharges to sewers; identify physical, chemical, and biological treatment equipment typical for an industrial wastewater treatment plant; define the terms precipitation, chemical coagulation, activated sludge, and gravity thickening.

Inspection of On-Site Sewage Disposal Systems During Property Transfers
No TRE, for Inspectors of On-Site Sewage Disposal Systems 
4 hours
Participants are introduced to the regulations covering the inspection requirements under Title 26, Department of the Environment-Subtitle 04 Inspection of On-Site Sewage Disposal Systems During Property Transfers.  This program will cover the standardized procedures required for inspecting septic systems through a four step process:  Step 1, file search; Step 2, homeowner or occupant interview; Step 3, site investigation; and Step 4, final report.  Upon completion of this course, the participant will be placed on a list maintained with the Maryland Department of the Environment showing completion of this course of instruction in the proper inspection of on-site sewage disposal systems. 

Instrumentation and Controls
TRE 1819-98-10:  All Categories, All Classes (Non-Process)
7 hours 
Operators of water and wastewater plants use instrumentation to control and monitor many plant processes.  The course examines systems that automatically open and close valves, control pump speeds, pace chemical feed dosages, and even turn on the coffee pot at the beginning of the third shift.  The class introduces the fundamentals of measuring, displaying, and controlling important operating parameters such as levels, pressures, and flows.  Feedback and feed-forward control principles will be discussed with emphasis placed on the techniques used to tune, troubleshoot, and maintain system components.

Introduction to MS Excel for Water and Wastewater Operations
TRE Pending:  All Categories, All Classes (Non-Process)
7 hours
Use of Excel spreadsheets specific to water and wastewater operations has become the norm for the industry.  This beginning computer class will cover basics of Excel 2007, as used by water and wastewater treatment plant operators and managers.  Participants will use the program to design basic spreadsheet calculations, calculate chemical dosages, convert between English and metric units, create stock solutions, and analyze water/wastewater parameters.  This is a good course for operators or managers with little or no experience with MS Excel.

Introduction to Pump Maintenance
TRE 4006-07-05:  All Categories, All Classes (Non-Process)
PA ID #3828 (W, WW)
21 hours
Mechanical maintenance will be reviewed over this three-day how-to course.  A comprehensive overview of mechanical maintenance for water and wastewater pumping systems will be provided.  In addition to addressing pump operation, efficiency and maintenance, the student will be provided with a sound background in basic mechanical theory.  Subjects covered include mechanical concepts, the selection and use of tools, measuring devices, fasteners, lubricants and the hazards facing the water and wastewater mechanic.  Pump theory and hydraulics will be discussed as well as a variety of pump repair and maintenance techniques.

Introduction to SCADA
TRE 4422-09-03:  All Categories, All Classes (Non-Process)
7 hours
Wastewater and Water Operators will gain a basic understanding of what SCADA is and how it interfaces with treatment plant operations.  The course covers review of typical vocabulary and symbols used in SCADA systems; SCADA basic operation and functions; how SCADA improves operational control; and common problems operators face using SCADA to operate their facilities. SCADA maintenance, troubleshooting, PLC, VFD operation and new technologies in SCADA system are also covered.

Introduction to Small System Water Treatment
TRE 4396-09-03:  W All (Process)
6 hours
Participants with learn general information about the characteristics of water and how chemicals are used to treat source water.  Subjects covered will include the characteristics of water, the treatment requirements for ground and surface water as well as the chemical and feed systems used in basic water treatment.

Introduction to Water Hydraulics
TRE 2673-02-11:  All Categories, All Classes (Non-Process)
7 hours
The use of hydraulic controls and equipment is crucial for the water and the wastewater operator.  This class is designed to equip the operator with a basic knowledge of hydraulics for applications in water and wastewater facilities.  Subjects covered will include hydraulic formulas and volumetric calculations, the properties of water at rest and in motion, and basic water pumping systems.  Special attention will be given to preparing the student for the hydraulic-related questions found in state certification examinations.  Upon completion of this course, participants should be able to perform the mathematical calculations required to solve basic hydraulic problems; identify and apply the various conversion factors used in water hydraulic calculations; identify and apply the most commonly used water and wastewater operation formulas; given various container sizes, accurately calculate the volume and pressure of different amounts of water in each; calculate the head pressure of water columns of various heights; describe the components that contribute to head loss; define a hydraulic grade line and explain what factors can cause it to change; discuss the difference between dynamic and positive displacement pumps and give an example of each; and draw a schematic identifying the components of pumping hydraulics.  Participants should bring a scientific calculator. 

Jar Testing
TRE 1827-98-11:  WT All; WW All; IW All (Non-Process)
PA ID #3830 (W, WW)
7 hours
Operators need to be comfortable with basic jar testing laboratory techniques.  This course is designed to introduce these basic techniques. Participants will interpret and record results, select the most appropriate coagulant for testing water type, and identify process control options and alternatives based on coagulation results of the jar test.  Please register early; class size is limited to 12 participants. 

Leadership Development for Utility Operators and Managers
TRE 2845-03-06:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
Operators and managers with enhanced leadership skills play a particularly valuable role in utilities.  This practical leadership course gives the student easy to follow steps to building and managing a team.  This course will concentrate on sharing ways to improve efficiency and productivity, thus creating a better skilled workforce.  Operators, managers, and superintendents will benefit from the discussion of the “Team Concept.”  Different types and functions of teams will also be discussed. 

Leadership vs. Supervision
TRE 1038-94-06:  All Superintendents (Non-Process)
7 hours
Designed to provide an overview of basic management and leadership skill building techniques for supervisors, this course will discuss techniques for transition from an operations role to a leadership role.  Supervisory topics will include leadership style, discipline techniques, delegation techniques, and staff development.

Lift Stations
TRE 1243-95-07:  All Categories, All Classes (Non-Process)
7 hours
Day-to-day operation and maintenance procedures for lift stations will be reviewed in this course.  The design aspects of lift station operations and the associated math will be covered.  These aspects include volume calculations, fill/draw times, wet well/dry well relationships and associated pump types, e.g., submersibles, dry pit submersibles, and conventional centrifugals.  Safety issues related to confined spaces, lockout/tagout, slipping/tripping, ventilation/ atmospheric testing, and ladders will be covered along with preventive maintenance as it relates to lift station components and basic troubleshooting.  Lift station log books, housekeeping, spill handling, and security considerations will be addressed. 

Lockout/Tagout
TRE 1748-98-06:  All Categories, All Classes (Non-Process)
7 hours
Appropriate techniques for controlling and isolating all power sources which a plant employee might come into contact will be covered in this course.  These include electrical currents, hydraulic flows, compressed air, and even vacuums.  In addition, participants will learn to develop and describe in writing a lockout/tagout procedure for their facility.

Maintaining SDWA Compliance & Preparing for the State Water Operator’s Examination
TRE 4399-09-03:  W All (Non-Process)
6 hours
Participants will be informed on how to maintain compliance with the federal and state drinking water regulations for small water systems.  The student will also receive instruction and practice in how to take the state treatment plant operator examination.

Maintaining Water Distribution Systems
TRE 4423-09-03:  W All; WD (Non-Process)
6 hours
The distribution system operator will learn an overview of the water distribution system theory, construction, operation, maintenance and safety.  Subjects covered will include the design and construction of distribution systems, water quality monitoring, operation and maintenance tasks and safe working practices.

Management’s Role in Safety
TRE 236-87-01:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
Effective safety programs are essential for all water and wastewater facilities.  Personnel responsible for these programs have to determine the key elements that will become an effective, comprehensive, and enforceable safety program for their facility.  This course will analyze examples of different types of programs, identify elements of each example, and finally piece these elements together into a safety program that the participants can build on.

Managing Diversity and Resolving Conflict in the Workplace
TRE 4142-07-12:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
Explore the concepts associated with diversity and learn how to resolve conflict from a variety of perspectives.  Using a diversity quiz and other approaches, the water and wastewater personnel will discover that diversity transcends race and sex and that there are significant advantages to inclusiveness.  Operators will also focus on workplace conflict and their role in helping to mitigate and work through situations.  Using a conflict management instrument, the participants will be able to identify their own conflict management style.

Managing Off-Site Employees
TRE 4299-08-06:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
Managing and communicating with off-site water and wastewater employees can sometimes be problematic.  Both the supervisor and the employee struggle to work within the confines of their positions, with the added complication of being at different work sites.  Keys to effective off-site management include encouraging accountability and reliability using established work performance goals, standards, and controls.  Other solutions include encouraging self-initiation and self-motivation, establishing a strong, trusting manager-employee relationship from a distance; open and honest communication with critical information reported and shared concisely and regularly; and the appropriate handling of conflict. 

Mathematics for Operators
TRE 2052-99-11:  All Categories, All Classes (Non-Process)
7 hours
New and experienced operators will benefit from mathematical review of concepts related to water and wastewater.  This course is designed to provide operators with problem solving skills.  Practical problem solving topics will include conversion formulas, direct proportions, area calculations and volume calculations.  Upon completion of this course, the student should be able to select correct conversion values for conversion formulas; solve for one unknown; set up equations for work-related word problems; and calculate operational problems, such as flow quantity, effluent treatment, and sludge volume.

Mathematics for Small Water System Operators
TRE 4693-09-11: All Categories, All Classes (Non-Process)
6 hours
The small water system operator will learn how to successfully solve math problems typically found in the State’s operator certification examination.  Subjects covered include metric conversions, basic math problem solving, calculating volumes and flow rates, converting pressure to feet of head and chemical dosage calculations.  At the conclusion of this workshop, the participant will be able to:  identify and apply the various conversion factors used in the water industry; perform the basic mathematical operations required to solve water industry calculations; given various container sizes, accurately calculate the volume of water in each; discuss and solve problems related to flow rates and average flow; calculate the relationship between a water column’s height and pressure; and, accurately solve chemical dosage problems.  All students must bring a scientific calculator.

Mathematics for Wastewater Operators
TRE 2459-02-04:  All Categories, All Classes (Non-Process)
7 hours
Operators will receive a review of the concepts of wastewater mathematics and the necessary mathematic skills needed for wastewater certification.  Experienced operators will also benefit from reviewing those mathematical concepts related specifically to wastewater treatment.  Topics covered will include formulas for area, volume, efficiency, detention time, surface loading rates, circumference, weir overflow rates, sludge volume index (SVI), pounds formula, mean cell residency time (MCRT), food/mass (F/M), and chlorine dosage and demand.  Participants must bring calculators to this course.

Mathematics for Water and Wastewater Operators
TRE 2868-03-08:  All Categories, All Classes (Non-Process)
7 hours
Operators should periodically refresh or improve their ability to do calculations.  This course will review the fundamental math skills used in water and wastewater operations.  Math problems used in typical work situations will be stressed.  Additional topics include:  decimals; fractions; integers; percentages; use of standard formulas for area, volume, and flow; basic algebra; and solving work-related problems including loading concentrations; and other math calculations typically used in the industry.  Participants should bring a calculator to this course.

Mathematics for Water Operators
TRE 2724-03-03:  All Categories, All Classes (Non-Process)
7 hours
Operators will receive a review of water treatment mathematics and gain the necessary math skills for the water treatment certification exam.  Experienced operators will also benefit from reviewing mathematical concepts specifically related to water treatment.  Topics include formulas for detention time, surface loading rates, circumference, weir overflow rates, filter loading rates, pounds formula, PSI conversion, and chemical feed rates.  Each participant must bring a calculator to this course.

Mathematics Skill Building I
TRE 1709-98-04:  All Categories, All Classes (Non-Process)
14 hours
New and experienced operators will benefit from a mathematical review of concepts related to water and wastewater.  This course is designed to provide operators with problem solving skills. Practical problem solving topics will include conversion formulas, direct proportions, area calculations and volume calculations. Upon completion of this course, the student should be able to select correct conversion values for conversion formulas; solve for one unknown; set up equations for work related word problems; and, calculate operational problems, such as flow quantity, effluent treatment, and sludge volume. 

Mathematics Skill Building II
TRE 1710-98-04:  All Categories, All Classes (Non-Process)
14 hours
Participants will review skills taught in the Mathematics Skill Building 1 course.  Math problems derived from typical work situations will be covered.  Operations with specific water and wastewater formulas, with an emphasis on setting up and solving word problems, will be stressed. Mathematics Skill Building I is the recommended pre-requisite.  Please register early; class size is limited to 15 participants.  Bring a calculator.

Membrane Filtration and Fluoridation Technologies
TRE 4072-07-07:  All Categories, All Classes (Process)
PA ID #3136 (W, WW)
7 hours
Membrane and fluoridation technologies will be explored in this one-day course.  Discussion will include an up-close look at the membrane filtration treatment methods.  Membrane processes and parameters will be introduced followed by operational and maintenance techniques.  The uses of membrane filters to remove fluoride will be discussed in depth.  Participants will review fluoride applications and the evaluation methods used for determining performance.  The operator will also review safe handling techniques of fluoride and review how to properly store this treatment agent.  Actual facilities will be topics of classroom discussion and demonstrations.

MS Excel for BNR/ENR Reporting
TRE 4137-07-12:  All Categories, All Classes, All Superintendents
(Non-Process)
PA ID #3831 (WW)
7 hours
Experienced wastewater operators and superintendents learn how to use Microsoft Excel as a process tool by incorporating spreadsheets into their daily operation.  Participants will be introduced to templates formatted with process flags, process notes, process calculations, process charts and DMR’s that are automatically completed using operator-entered data.  Participants will also be shown how to modify templates to incorporate their own routines.  Participants must have a working knowledge of Microsoft Excel.  Participants are encouraged to bring a copy of their NPDES permit and a flash drive or CD-R so they can take their work with them. 

National Pollutant Discharge Elimination System (NPDES) Permit Reporting
TRE 2567-02-07:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
The National Pollutant Discharge Elimination System (NPDES) permit program controls water pollution by regulating point sources that discharge pollutants into waters of the United States.  This one-day course is designed to train wastewater operators and superintendents on the NPDES reporting process in Maryland.  The following topics will be covered: general objectives of the discharge reporting system, proper identification of excessive discharges, required methods for reporting to regulatory agencies, and the accurate preparation of monthly Discharge Monitoring Reports.  Dissolved oxygen, chlorine residual, pH tests, and flow monitoring will also be discussed.  Each participant must bring to this course a calculator with a log function and a copy of his or her plant's Discharge Permit. 

Nuts and Bolts of Security Vulnerability Assessments and Emergency Response Plans
TRE 2873-03-08:  All Categories, All Classes, All Superintendents
(Non-Process)
14 hours
Water and wastewater utility responsibilities have expanded to include security and counter-terrorism.  This two-day course will cover in detail the processes for developing vulnerability assessments (VA) and emergency response plans (ERP) for water and wastewater systems.  Concurrent breakout sessions will be conducted for water system personnel and wastewater system personnel, to provide specific information to each area of interest.  Various tools for developing VAs and ERPs will be provided to each participant.  Topics to be covered include the basis for improved security; statutory and regulatory background; concepts, methodology, and tools for conducting VAs; real-world vulnerabilities; countermeasures that improve security; emergency response planning concepts, methodology, and tools; practical exercises for developing VAs and ERPs; and review and discussion of security resources.  Note: Registration confirmation and a photo ID will be required to attend this training. 

Open Channel Flow Metering for Collection Systems
TRE 1836-98-11:  All Categories, All Classes (Non-Process)
7 hours
Today’s collection system operator must have knowledge of the devices and methodology used to measure gravity flow in wastewater collection systems.  This course familiarizes operators with the process and the equipment.  Topics covered will include open channel hydraulics, flow calculation, weirs, flumes, computerized flow metering devices, flow meter site selection, installation, and troubleshooting.  Upon completion of this course, participants should be able to describe the types of flow systems and the methods of flow measurement; identify and describe the types of primary measuring devices; describe methods for converting measured levels to a flow rate; list methods used to obtain average flow velocity; and perform calculations of flow rates using tables and a calculator.  Each participant must bring a calculator to this course. 

Oxidation Reduction Potential (ORP): 21st Century Wastewater Monitoring
TRE 2011-99-08:  WW All; IW All (Non-Process)
7 hours
Oxidation reduction potential (ORP) can serve as an effective monitoring tool in the wastewater treatment process.  Using hands-on participation, the operator will explore how this measurement can help monitor and, potentially, control the treatment process.  The course covers the steps necessary to select, care for, use, maintain, and verify the appropriate hardware and demonstrates how ORP testing can be used to monitor disinfection residuals, nitrification/denitrification, and corrosion in the wastewater system. 

OSHA 10-Hour Construction
TRE 2262-01-03:  All Categories, All Classes, Superintendents
(Non-Process)
10 hrs
Orienting new personnel or serving as a refresher to construction safety and health standards, this course will provide an overview for participants on areas of construction safety and the OSHA guideline 29 CFR – Safety and Health Regulations for Construction. Topics discussed will include an overview of OSHA standards including Toxic and Hazardous Substances; Stairways and Ladders; Scaffolding, Competent Person Requirements; Fall Protection; Personal Protective Equipment (PPE); Hand and Power Tools; Lockout/Tagout; Signs, Signals and Barricades; Confined Space Entry; and Lift Truck Safety.

Performing Effective On-the-Job Training
TRE 4007-07-05:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
New workers receive the majority of their training on the job.  This workshop is designed to familiarize operators and trainers with the techniques necessary to effectively train the novice worker.  Through the use of class discussion, demonstrations, and exercises the participant will learn how to prepare on-the-job training, present the material, provide practice and feedback, and evaluate the trainee’s progress.

Phosphorus Removal
TRE 104-85-11:  WW A (Process)
PA ID #2367 (WW)
7 hours
An explanation of why and how phosphorus (polyphosphates, orthophosphates, and organophosphates) should be removed from wastewater will be covered in this course.  Use of jar tests to determine chemical addition application points will be stressed, as will the principles of biological removal technology.  Procedures for calculating rates of sludge production occurring as a result of phosphorus removal will also be reviewed.

Power and Pumps
TRE 3536-05-07:  All Categories, All Classes (Non-Process)
PA ID #2463 (W, WW)
7 hours
Designed to integrate and expand on the most important concepts in electrical power and pump application, course instruction will include safety considerations, motor types, pump types, and electrical theory.  Water and wastewater operators will explore these areas:  positive displacement and centrifugal pump fundamentals; static and velocity heads; and head loss considerations such as valves and fittings.  Mathematical relationships in electricity will be compared to those in water.  NEC guidelines for fire prevention and related electrical equipment devices and applications will be covered.  DC and AC motor types, specification considerations, applications and HP calculations, positive displacement and centrifugal pump fundamentals, pump curves with efficiency/capacity, impeller shaving, operating cost considerations, and system trouble indicators will be reviewed in depth.

PPE and Respiratory Protection Training
TRE 1954-99-06:  All Categories, All Classes (Non-Process)
7 hours
Operators who are involved with chlorine, use personal protective equipment, and need respiratory protection will benefit from this course.  Standard guidelines for daily operations and emergencies will be discussed.  Topics covered will include chlorine characteristics, 1-ton cylinders, proper operation and handling of chemicals, emergency response procedures, stand-by chemical use, and first aid for chemical contact.  Correct selection, use, care, and storage of PPE following OSHA standards also will be covered.  The respiratory protection training is for personnel working at sites with potentially hazardous contaminated air and is designed to provide the knowledge and skills needed to use personal protective equipment with minimal risk to their health and safety as required under OSHA Rule 1910.134.  Course content will include hazardous atmospheres, respirator types, proper fit testing, and respirator care. 

Preliminary Treatment Processes
TRE 3616-05-11:  All Categories, All Classes, All Superintendents (Process)
PA ID #3833 (WW)
7 hours
Preliminary treatment (or pretreatment) processes used in both water and wastewater purification are not always given the respect or attention they deserve.  This course will address those processes which remove the most poundage of contaminants, protect downstream equipment, optimize downstream treatment processes, control odors, improve disinfection, and provide data for important regulatory report calculations.  Participants are encouraged to describe their own experiences in this area, including examples of successful troubleshooting and corrective actions in class discussions.

Preparing for the State Operators Exam: Pumps and Support Systems
TRE 4421-09-03:  All Categories, All Classes  (Non-Process)
7 hours
Information about pumps, motors, controls and piping systems can make up over 25 percent of the questions on all Maryland state operator certification examinations.  This course will prepare you to correctly answer these questions, even if you don’t work with these systems on a daily basis.  Subjects covered will include positive displacement and centrifugal pumps, control systems, blowers, engines, motors, drives, valves, piping, backflow protection and electrical systems.  Participants will also learn how to perform the basic horsepower and electrical calculations typically found on the exam.  Using class discussion, test-taking exercises and study guides, techniques needed to take any of the state certification examinations will be covered.

Preventing Workplace Violence
TRE 2458-02-04:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
Violence in the workplace is a serious public health problem.  This course is intended to show both operators and superintendents how to deal effectively with potentially volatile situations.  This session will focus on the employee’s role in helping to prevent violence in the workplace and ways to diffuse violent situations.  Participants will be introduced to the stages of violent behavior; preventive measures; warning signs of workplace violence; security-conscious thinking; and measures required to take action. 

Prevention of Sexual Harassment and Discrimination in a Public Utilities Environment
TRE 3615-05-11:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
Techniques and strategies geared towards the modification of an individual’s behavior to reflect respect for self and others in the workplace will be introduced in this course.  Participants will be introduced to concepts associated with Sexual Harassment and Discrimination from a variety of perspectives, while working towards a general awareness of the dynamics involved and associated with harassment and discrimination in any workplace environment.  Instructional strategies on how to avoid acting or behaving in ways that may be interpreted as sexual harassment will be covered in detail.  

Preventive Maintenance Management
TRE 1100-94-10:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
Preventive maintenance programs can be implemented at water and wastewater treatment facilities to help plant personnel better anticipate, plan for, and implement maintenance tasks that may prevent unnecessary equipment failures.  In this course, the many benefits and functional aspects of a preventive maintenance program are discussed, and instruction is given on compiling operations and maintenance library, a spare parts inventory, and a work order system.  A major component of the course consists of exercises designed to develop the participants’ practical skills in designing and managing a preventive maintenance program.

Proactive Water Works Operator
TRE 4310-08-06:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
In April of 1993, over 400,000 people became ill after drinking Milwaukee, Wisconsin tap water that was contaminated with Cryptosporidium protozoa.  Over 100 fatalities were eventually attributed to the Milwaukee crypto outbreak.  In May of 2000, seven deaths and over a thousand illnesses were attributed to the contamination of Walkerton, Ontario’s water supply with E-coli 0157:H7 bacteria.  This public health disaster was attributed to the surface water infiltration of the utility’s wells during a high runoff period.  These events have led to perceptions that water utilities are increasingly relying on outdated technologies, deficient treatment processes, poorly trained operators and disengaged utility managers.  The Proactive Water Operator will discuss issues such as sub-par process equipment, less than optimal process operations, counter-productive shortcuts, water treatment processes, and ways to avoid being reactive when dealing with these areas.  Participants will identify ways to effectively ‘operate’ processes and manage ignored reoccurring problems that have resulted in emergency maintenance.  Employee morale and poor communication barriers will also be covered in detail.

Problem Solving Mathematics for Operators
TRE 881-93-09:  All Categories, All Classes (Non-Process)
14 hours
Designed to provide operators with problem solving mathematical skills, this course will work through practical problem solving topics including the use of conversion formulas, direct and inverse proportions, and mass balancing.  (Students should have working knowledge of decimals, fractions, and percentages before attending this course.  Mathematics Skill Building I and II are the recommended pre-requisites).  Bring a calculator.  Please register early; class size is limited to 15 participants.

Process and Performance Troubleshooting
TRE 3887-06-11:  WW All; IW All; WC All (Process)
PA ID #3832 (WW)
7 hours
Intermediate and advanced operators responsible for investigating and troubleshooting process and performance control problems will benefit from this program.  Wastewater treatment facilities without original standards or with out-of-date standards would benefit from these troubleshooting tools.  Course topics include:  continuous flow activated sludge treatment facilities with and without biological nutrient removal capabilities; discussions and illustrations for design and performance standards commonly used to evaluate wastewater treatment units and processes; and workgroup discussions and evaluations of a wastewater treatment units and processes including recommendations and findings.

Process Control for Operators
TRE 4668-09-09:  WW All; IW All (Process)
7 hours
Process control is an important part of wastewater treatment.  Operational parameters and design standards normally used for process control and troubleshooting will be discussed, along with how they are used to evaluate and monitor treatment units and processes.  Participants will be given worksheets for calculating pounds per day loadings, food to microorganism ratio, sludge age, and mean cell resident time along with several process control examples to complete in class.  Participants will be divided into teams to complete at least two process control assignments using the tools and skills taught earlier in the class.  Nutrient removal will be discussed, but the focus will be on utilizing operational parameters and design standards for process control.  The course will cover flow-through and batch processing activated sludge treatment.  This training is to prepare individuals for certification and licensure as well as renewal of licenses and certification in the water and wastewater industry.

Process Management through Chemical Resource Conservation
TRE 3818-06-07:  All Categories, All Classes (Process)
7 hours
Process management and chemical resource conservation allow operators to measure dosages while limiting the amount of chemicals used.  The operator will explore common dosage mistakes and implement corrective measures.  Dosage processes such as chemical feed, strength, pump calibration, product verification and residual measurements will be covered.

Pump Hydraulics
TRE 4197-08-04:  All Categories, All Classes (Non-Process)
7 hours
Pump hydraulics is vital to anyone who must operate, maintain and troubleshoot water and wastewater pumping systems.  This class will provide the student a basic understanding of the hydraulic principles related to centrifugal pumps.  Subjects covered:  hydraulic formulas and volumetric calculations, the properties of water at rest and in motion, and the hydraulic forces that exist in a pumping system.  Each participant should bring a scientific calculator to this class.

Pumps, Motors and Controls
TRE 2446-02-03:  All Categories, All Classes (Non-Process)
7 hours
Operators will thoroughly review the electrical and mechanical principles behind the selection of pumps, motors, and controls with emphasis on their specification, troubleshooting, and maintenance.  Included are the basics of electrical safety, direct and single and three-phase alternating current, electric motor specification, and interpretation of pump curves.  Electric motor controls and flow rate controllers are discussed.  Also covered is the practical relationship between electric power supplied, motor efficiency, pump efficiency and ultimate water horsepower including determinations of TDH and head loss.  Details are provided on the application and limitations of positive displacement and centrifugal pumps.

Reading Blueprints and Plans
TRE 2764-03-05:  All Categories, All Classes (Non-Process)
PA ID #3977 (W, WW)
7 hours
Today’s water and wastewater operators are finding themselves undergoing cross-training more than ever before.  Added responsibilities require operators to constantly acquire new skills in the area of blueprints and building plans.  This course will equip the operator with the necessary skills to read and interpret utility blueprints, site plans, and isometric drawings.  Special attention will be paid to building drawings and site plans. 

Reading Blueprints and Plans for the Water and Wastewater Industry
TRE 4096-07-09:  All Categories, All Classes (Non-Process)
7 hours
Water and wastewater personnel are often required to read and interpret a variety of plans, blueprints and flow charts to aid them in performing maintenance, fine-tune treatment processes or simply to review and comment on proposed construction.  Participants will become familiarized with how to use the architectural, mechanical, engineering and electrical drawings commonly used in the water and wastewater treatment industry.  In addition, the students will use engineer and architect scales, review topographical and surveying maps, interpret piping and flow diagrams and prepare effective field sketches.

Reading Electrical Blueprints
TRE 1245-95-07:  All Categories, All Classes (Non-Process)
7 hours
The ability to interpret electrical blueprints enhances basic electrical troubleshooting skills.  Instruction will be on the meanings of symbols and information provided on typical electrical drawings.  Upon completion of this course, students should be able to identify blueprint symbols and abbreviations; identify series and parallel components; describe component relationships; locate a component’s related switch or contacts; and identify components on a given ladder diagram.

Reading Utility Drawings
TRE 4756-10-03:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
Operators of water and wastewater facilities are often required to read technical diagrams in the course of their work day.  This program, after introducing the concepts of what symbols mean and how they are used in conveying technical information, will show participants how the general principles are applied.  Topics include technical diagrams, and electrical, fluid power, air conditioning, and welding diagrams.

Respiratory Protection Training
TRE 2671-02-11:  All Categories, All Classes (Non-Process)
7 hours
Water and wastewater personnel need a working knowledge and the necessary skills to use, care and select personal protective equipment (PPE) as required under OSHA Standard 1910.134.  This course will discuss hazardous atmospheres, respirator types, proper fit testing, and respirator care.  After this course, the student should be able to recognize potentially hazardous atmospheres; define types of air-purifying respirators and air-supplying respirators; evaluate and select an air purifying respirator and cartridge; calculate protection factor (PF) and allowable concentration of contaminants relationships; list steps to proper respirator fit testing; and describe proper steps for cleaning, inspecting, and storing a respirator.

Safe Drinking Water Act
TRE 1097-94-10:  WT All; WD; Superintendents WT, WD (Non-Process)
7 hours
Participants will be informed of the latest amendments to the Safe Drinking Water Act (SWDA).  Topics covered will include SDWA background, amendments, regulation development, radon, arsenic, consumer confidence reports, operator certification, capacity development, source water protection, variances and exemptions, and the responsibilities of the state.

Safe Drinking Water Act - Federal Regulations
TRE 3830-06-09:  WT 1-5 & G; WD; Superintendents WD (Process)
7 hours
The Safe Drinking Water Act (SDWA) was established to protect public health by regulating the nation's public drinking water supply.  The SDWA authorizes the United States Environmental Protection Agency (US EPA) to set national health-based standards for drinking water to protect against both naturally-occurring and man-made contaminants that may be found in drinking water.  Working together, Federal agencies, state agencies and water system personnel make sure that these standards are met.  This course will introduce water supply system personnel to the most recent SDWA revisions, including Maryland regulations, the National Primary Drinking Water Regulations, and review of the 1996 amendments which greatly enhanced the existing law by recognizing source water protection, operator training, funding for water system improvements, and public information as important components of safe drinking water.  Information about updated monitoring requirements, recordkeeping, emergency planning and response, and certification will be covered.

Safety and Health in the Water and Wastewater Industry
TRE 4141-07-12:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
Bloodborne pathogens (BBP) and infectious disease transmission, hazard communication/right-to-know and effective use of personal protective equipment (PPE) are safety and health issues that utility employees need to be aware of in their workplace.  Employees have the right to know (RTK) about the hazardous substances they come in contact with at work.  Effective use and care of PPE is essential to water and wastewater facilities.  In addition, methods of compliance for preventing or limiting BBP and infectious disease exposure including universal precautions, engineering controls, work practice controls, and personal protective equipment will be discussed.

Security Assessments and Emergency Response Plans for Small Utilities 
TRE 2958-04-03:  All Categories, All Classes, All Superintendents
(Non-Process)
14 hours
Security assessments and emergency response plans will both be covered in this two-day comprehensive course.  Specific topics will include the need for security assessments and for planning and implementing new procedures and countermeasures that address deficiencies identified by the assessment.  In addition, the course will address the need for emergency response plans, strategies for recovery after an emergency incident occurs, and procedures and countermeasures that address deficiencies.  Participants will be introduced to methodology of conducting in-depth security assessments and the steps needed to create and implement an emergency response plan.

Sludge Management
TRE 3831-06-09:  WW 1-6 S & A, Superintendents WW (Process)
7 hours
Various methods are used for thickening, stabilizing, conditioning, and dewatering wastewater treatment plant sludge.  Sludge types - primary, biological, chemical influence disposal options and the cost of sludge handling.  These sludge types and the appropriate thickening techniques (settling versus air flotation) will be reviewed.  Sludge stabilization will be stressed for disposal purposes; the use of chemical conditioning agents will be fully discussed; and the importance of dewatering techniques to reduce sludge hauling expenses.  Sludge disposal regulations also will be presented.

Small Drinking Water System Superintendent Course

TRE 4672-09-10:  WT All; WD All; Superintendents WT, WD (Non-Process)

7 hours

The small water system superintendent will be provided with an overview of the actions required to supply safe drinking water to their customers.  Subjects covered will include a review of federal and state drinking water regulations, legal responsibilities, water sampling requirements, public notification methodology, cross connection prevention, wellhead protection, emergency response requirements and best management practices.  At the conclusion of this course, the participant will be able to:  describe the Federal and State drinking water regulations pertinent to small drinking water systems; discuss the administrative and recordkeeping requirements of small drinking water systems; discuss how to perform water quality sampling, testing and reporting; describe the components of a multiple-barrier approach to preventing water contamination; and, discuss the best management practices typical of a well maintained water system.

Small Water Systems
TRE 4302-08-06:  WT All (Process)
PA ID #3834 (W)
7 hours
With today’s tight budgets, small systems are attempting to do more with less.  In doing so, operators are often required to not just identify problems but to take action to correct them.  This class will provide operators creative ways to identify and correct problems early in the treatment process to minimize down time.  Examination of production well monitoring, optimizing chemical feed systems, reviewing alternate disinfection methods and compliance with numerous safety and health regulations related to the water treatment process.

Solids Handling
TRE 2007-99-08:  WW 2-6, S; IW 2, 3, 5, 7; WT 3-5 (Process)
PA ID #3394 (WW)
7 hours
Wastewater operators need to have practical knowledge for dealing with sludge thickening and dewatering.  In this course, students will analyze the characteristics of primary, secondary, and chemical sludge and the types of treatment processes used for each.  Topics covered will include gravity thickening, dissolved air floatation, centrifuge operation, gravity belt, and belt filter presses, and vacuum filters.  Each participant should bring a calculator to this course. 

Statistical Analysis for Utilities
TRE 2680-12-12:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
Statistical analysis can help utilities organize information so that it can be more easily understood.  Performing statistical analysis can help utilities to meet their permits, reduce plant operating and maintenance costs, and optimize staff time management on the job.  Water and wastewater operators can use statistical analysis for process control, permit parameters, and capital and operating cost analysis.  Topics covered include: practical applications, statistical concepts, the language of statistics, and basic statistical techniques.  Each participant should bring a calculator to this course. 

Superintendent and Operator Liability
TRE 1102-94-10:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
Operators and superintendents can develop a working understanding of the liabilities associated with operating water and wastewater systems.  This course is designed to introduce superintendents and operators to the Clean Water Act, Safe Drinking Water Act, state water pollution laws, and state water supply laws.  Workgroup discussions and evaluations will address the legal liability of superintendents and operators for spills, releases, non-reporting, cross-connection, and contamination.

Superintendent Certification Training Course
No TRE (Non-Process)
7 hours
Plant management responsibilities for which the works superintendent has authority will be described in this course.  Specific topics will include superintendents’ legal liability and state regulatory compliance requirements.  Participants will be prepared for initial certification and licensure as well as the renewal of licenses and certification in the water and wastewater industry.  This course meets the Maryland Board of Waterworks’ requirement for certification of works superintendents.  The Superintendents Certification Training Course is by invitation only! Candidates must contact the Board to be invited to the training.  Also, no continuing education credit is given for this course because it is mandatory training for Superintendents.

Supervisory Techniques for Utility Managers
TRE 2765-03-05:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
The role of the supervisor is to motivate and lead.  Coaching has become an effective leadership and motivational tool for utility managers.  In this course, participants will be introduced to a variety of coaching techniques as well as types and uses of coaching.  Attention also will be paid to different speaking and listening techniques relative to supervisor and employee interactions.  Participants should bring a calculator to this course.

Surface Water Treatment
TRE 3640-06-01:  WT All (Process)
PA ID #3835 (W)
7 hours
Operators will be introduced to the concepts, treatment components, process control, and troubleshooting related to the major components of a typical surface water treatment plant.  Coagulation, flocculation, sedimentation, and filtration will be covered in detail, including the "optimization goals" of each process.  Instruction and practice in solving typical operational and mathematical problems associated with these treatment functions will also be included.

Taking the Mystery Out of BNR 
TRE 2722-03-03:  WW 5 & A; IW 5 (Process)
7 hours
In today’s environment, many operators are depended upon to make the daily process control decisions to effectively control the complex biological nutrient removal process.  This course is designed to provide the operator with the key concepts to efficiently and effectively control the process by focusing on several key elements such as understanding the biological nitrogen and phosphorous removal cycles, terminology, process configurations, data interpretation to make decisions, and common errors operators make when troubleshooting.

Teams, Teamwork and Team Building
TRE 4367-08-12:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
People in our workplaces talk about building the team, working as a team, and ‘my team’, but do they know how to be part of a successful team? Effective Team Building will help improve your team’s communication, connection, and effectiveness. Efforts will be directed toward problem solving, task effectiveness, and maximizing the use of all members' resources to achieve the team's purpose.

Technical Writing for Utility Managers
TRE 1736-98-05:  All Categories, All Classes, All Superintendents
(Non-Process)
7 hours
Effective writing skills enable utility managers to prepare clear and concise budget justifications and other written presentations to mayors and/or councils who fund their facilities.  Specific topics of this course include: formal versus informal writing; organizing budget planning documents and proposals; and written budget justification presentations.

Technical Writing for Water and Wastewater Operators
TRE 1800-98-08:  All Categories, All Classes (Non-Process)
7 hours
Utility managers will gain skills that will enhance their writing, enabling them to prepare clear and concise budget justifications and other written presentations to mayors and/or councils who fund their facilities.  Specific topics include:  formal versus informal writing; organizing budget planning documents and proposals; and written budget justification presentations.

Thermal Controls in Water/Wastewater Processes
TRE 3817-06-07:  All Categories, All Classes (Process)
PA ID #3836 (W, WW)
7 hours
Chlorination, Fluoridation, Corrosion, Chemical Feed, Activated Sludge, BNR, laboratory/field sampling, including Pumps, Motors and Control centers are affected by thermal changes.  This course will review the thermal controls in water and wastewater processes and the importance of calibration and traceability protocols of the thermometer.

The Water Utility and the Sanitary Survey
TRE 2963-04-03:  WT All; WD; Superintendent WT; WD (Non-Process)
7 hours
Water system managers and operators can evaluate their water systems using the same approach, criteria, and regulatory standards as the field inspector from the state regulatory agency responsible for safe drinking water.  This approach known as the sanitary survey is an on-site review of the water source, facilities, equipment, operation, maintenance, and monitoring compliance of a public water system.  This course will assist participants in preparation for such a survey and give them the tools to assess their facilities from the perspective of the state regulatory agency.

Tips and Tools for 21st Century Water/Wastewater Process Monitoring
TRE 2189-00-10:  All Categories, All Classes (Process)
7 hours
To maintain the water/wastewater treatment process at peak operational performance, operators can effectively utilize simplified on-site monitoring tools and techniques.  This interactive course examines reduction/oxidation (redox) and simple alkalinity monitoring as tools that enable the operator to assess current operational conditions, identify problem areas, and make operational changes.  This course also covers simplified monitoring methods for nutrient measurements and residuals measurement such as fluoride, pH, and dissolved oxygen.

Treatment of Metal Wastestreams and Other Physical /Chemical Processes
TRE Pending (Process)
7 hours
Operators will be trained in the practical aspects of operating and maintaining treatment plants receive wastewater from electroplating, metal finishing, and printed circuit board manufacturing facilities.  Information is presented on the need for treatment of metal wastestreams, sources of wastewater, material safety data sheets (MSDSs), and employee right-to-know laws.  Operators learn to operate and maintain the equipment and processes used to treat metal wastestreams and how to treat and dispose of sludge produced by the treatment processes.  This course focuses on actual operation, maintenance, and troubleshooting procedures, with particular emphasis on safety.  Operators will also learn to solve arithmetic problems needed to operate treatment processes for metal wastestreams.

Treatment Processes for Small Water Systems
TRE 4397-09-03:  W All (Process)
6 hours
Participants will learn how coagulation, flocculation, sedimentation and filtration are used to remove contaminants from source water.  In addition, the student will receive instruction on the basic math skills required of a water treatment operator.

Ultraviolet Disinfection
TRE 3889-06-11:  All Categories, All Classes (Process)
PA ID #3194 (W, WW)
7 hours
Ultraviolet disinfection (UV) techniques and applications are used for both potable water and wastewater systems.  Operations personnel will discuss the advantages of ultraviolet disinfection systems compared to typical chemical disinfection systems like chlorine or ozone.  Course topics will include how UV is used for controlling giardia and cryptosporidium in potable waters; defining UV; how it differs from other oxidizer-based disinfection systems including the disadvantages; and why UV is a low-cost choice for installation, operation, and maintenance.  The student will benefit by reviewing the appropriate applications in community and non-community potable waters and wastewater systems.

Unidirectional Flushing Program Design
TRE 2456-02-04:  WT All; WD (Non-Process)
PA ID #3837 (W)
7 hours
Unidirectional flushing is a maintenance technique used to ensure good water quality while exposing problems in a water distribution system.  This course is intended to prepare distribution system superintendents and lead operators in establishing and conducting a unidirectional flushing program for their distribution systems.  Subjects covered include basic distribution system hydraulics, flushing program objectives, tool and equipment requirements, valve and hydrant operation, flushing program design, dechlorination criteria, data collection, customer relations, and flushing problem solving.  Upon completion of this course, participants should be able to list and explain the major components of a flushing program; explain the flushing process as it relates to physical requirements, field operations, and dechlorination requirements and techniques; define the administrative and customer relations requirements of a flushing program; and analyze problems in systems in order to develop solutions.

Utility Customer Service
TRE 4706-09-12:  All Categories, All Classes (Non-Process)
7 hours
Specifically designed for water and sewer utility personnel, this course guides personnel through the fundamentals of excellent customer service.  Customer service training must not be passive or provided only to personnel “in the office”— each utility needs to make it an organizational priority for all employees.  Preparing utility personnel to deliver better customer service is the emphasis of this course.  Using actual working examples from a medium-sized utility in Maryland, this course provides an overview of strategies for delivering better customer service and dealing with difficult customers.  It includes specialized tips for field personnel (such as meter readers and lab samplers).  Using interactive class exercises and customized utility videos, students will learn to apply fundamental customer service techniques to their utilities.

Verifying the Water and Wastewater Process
TRE 4301-08-06:  All Categories, All Classes (Process)
PA ID #3838 (W, WW)
7 hours
When it comes to process management, choosing the best verification protocol is all about selecting the appropriate method.  This program reviews the selection process by looking at the various methods operators can choose to obtain information for daily reports, process management and even process control.  Protocols will be addressed to let operators choose the between the best selection methods for water/wastewater quality.  Six verification methods will be addressed, Gravimetric, Colorimetric, Titrimetric, Turbimetric, Electrometric and Nepelometric methods.

Wastewater 5A Advanced Math Certification Preparation
TRE 2460-02-04:  All Categories, All Classes (Non-Process)
7 hours
Geared toward preparing operators for Maryland Class 5 and A wastewater certifications, this course will review advanced mathematical concepts required for the examinations.  Experienced operators can also use this course as a review.  Topics covered will include weir overflow rates, sludge volume index (SVI), pounds formula, sludge age, mean cell residency time (MCRT), food/mass (F/M), chemical dosage, and chlorine dosage and demand.  Students must bring calculators.

Wastewater Class 5 and 5A Certification Review
TRE Pending (Non-Process)
14 hours
If you are preparing to take the State of Maryland wastewater certification exams class 5 or 5A, this class will equip you with the tools you need to study and get ready for those tests.  This 2-day class provides a comprehensive discussion of all aspects of municipal wastewater treatment operations including a wastewater mathematics refresher.  The class will address basic conversion factors and formulas used to solve treatment plant problems related to flows, grit channels, sedimentation tanks and clarifiers, trickling filters, activated sludge, chlorination, and chemical doses.  This class addresses all treatment operations, laboratory testing and sampling, and solids handling topics and provides the operators with study material and trouble-shooting guides necessary to prepare for the exam.  Topics discussed include: screening; primary clarification; biological secondary treatment - activated sludge, trickling filters, package plants and oxidation ditches; advanced treatment for nutrient removal; media and membrane filtration; chlorination and ultraviolet light irradiation; solids handling - sludge thickening, digestion, dewatering, and disposal; plant safety; and good housekeeping. 

Wastewater Treatment and the New Employee
TRE 2961-04-03:  WW All; IW All; WC All (Process)
7 hours
Wastewater operators are responsible for protecting the environment and public health.  This course will assist in preparing operators for the wastewater treatment certification examination.  Experienced operators will benefit from reviewing key concepts for processes that may not be used at their facilities.  Topics to be covered include all aspects of treating wastewater, primary treatment, biological treatment methods, secondary treatment, sludge handling, chlorination and de-chlorination methods, chemical addition, and use of key data to take control of the treatment process.

Wastewater Treatment Concepts
TRE 2723-03-03:  WW All; IW All (Process)
14 hours
Wastewater operators are responsible for treating wastewater to protect the environment and public health.  This course will assist in preparing operators for the wastewater treatment certification examination. Experienced operators will benefit from reviewing key concepts for processes that may not be used at their facilities.  Topics include primary treatment, biological treatment methods, secondary treatment, sludge handling, chlorination and dechlorination methods, chemical addition, and use of key data to take control of the treatment process.  Each participant must bring a calculator to this course.

Water/Wastewater Process Applications of Chlorine Dioxide
TRE 4393-09-03:  Operators All (Process)
7 hours
Chlorine dioxide's has the potential to be the new primary disinfection for the 21st century.  Participants will explore the use of this disinfectant; compare the common forms of chlorine available and why chlorine dioxide has potential as a replacement disinfectant.  Also covered will be some of the key differences and advantages which chlorine dioxide offers operators when disinfecting potable waters, treating wastewater effluents, and what sets chlorine dioxide apart from other oxidizers.  Further discussion will include case histories related to chlorine dioxide as a disinfectant of choice to minimize by products, maximize disinfectant residuals at predictable costs.

Water and Wastewater Disinfection Alternatives
TRE 4068-07-07:  All Categories, All Classes (Process)
7 hours
The small water/wastewater system operator will be introduced to alternatives to chlorine (the industry standard) for primary disinfection of drinking water and treated wastewater, for killing bacteria, viruses, and protozoan.  Over the past 15 years, it has become apparent that in addition to its microbe destroying power, chlorine also reacts with many organic compounds producing trihalomethanes, or THM's, potential carcinogens.  Treated wastewater effluents, high in residual chlorine, then expose the receiving stream aquatic life to potential long-term harm.  Participants will discuss the pros and cons of chlorine and the chlorine derivatives that are quickly becoming favorite alternatives to chlorine; disinfectants such as ozone, ultraviolet, miox, and ultra-filtration.  Topics covered will also include safety, cost issues, and monitoring requirements necessary to adequately dispense and control these choices.

Water and Wastewater Operator Math Review
TRE 628-91-03:  All Categories, All Classes (Non-Process)
14 hours
Fundamental math skills are necessary for effective water and wastewater operations.  Math problems used in typical work situations will be stressed in this course.  Topics include:  decimals; fractions; integers; percentages; use of standard formulas for area volume and flow; basic algebra; and work-related problems including loading concentrations and other math calculations typical in the industry.  Students must bring calculators. 

Water and Wastewater Regulations
TRE Pending:  All Categories, All Classes (Non-Process)
7 hours
The National Pollutant Discharge Elimination System (NPDES) permit program controls water pollution by regulating point sources that discharge pollutants into waters of the United States.  The Safe Drinking Water Act (SDWA) covers regulations and responsibilities specific to water activities.  This one-day course is designed to train water and wastewater operators and superintendents on the NPDES reporting process in Maryland and the SDWA using documents specific to their work environment.  Topics covered will include general objectives of the discharge reporting system, proper identification of excessive discharges, required methods for reporting to regulatory agencies, and the accurate preparation of monthly Discharge Monitoring Reports.  In addition, the SWDA topics will include SDWA background, amendments, regulation development, radon, arsenic, consumer confidence reports, operator certification, capacity development, source water protection, variances and exemptions, and the responsibilities of the state.

Water Treatment and the New Employee
TRE 2960-04-03:  WT All; WD (Process)
7 hours
New water operators and grand parented water operators need to understand the basic concepts of water treatment.  This course is designed for recently hired operators and grand parented operators who are relatively new to the water treatment field.  This course will introduce the concepts of water sources, water storage and distribution systems, basic concepts of pumping and pressure maintenance, disinfection, fluoridation, corrosion control, and plant safety.

Water Treatment–Chlorine Use and Safety
TRE 1613-97-09:  WT All; WD (Process)
7 hours
The various water treatment processes including raw water sources, treatment plant processes, chemicals used, and basic principles of plant operations are the focus of this course.  An in-depth examination of the disinfection process, including the various forms of chlorine utilized in the water treatment field will also be discussed.  Topics covered will include jar testing, chlorine analysis, and chemicals used in the treatment process.  The safe handling of chlorine and the safety features built into cylinders and feed equipment will also be covered.

Well System Operation and Maintenance
TRE 1099-94-10:  WT All; WD (Process)
PA ID #3839 (W)
7 hours
Operators and grand-parented operators of water systems where wells are a source of supply should take this course.  Topics to be covered include groundwater hydrology; types of wells and drilling techniques; well pumps, motors, and control systems; well pump station design; operational strategies; well maintenance and rehabilitation; water quality monitoring; well troubleshooting; sanitary risks; and sanitary protection.