Environmental Training Course Descriptions

Note: Not all of these courses are offered in the current MCET schedule. You are encouraged to contact MCET regarding training you're interested in taking.

We can offer courses via our open enrollment program, or we may be able to arrange a contract training course for you. 

21st-Century Drinking Water Corrosion Control
TRE 2720-03-03, All W, WD (Process)
7 hrs
Effective corrosion control in potable water requires more than water chemistry studies. This course combines interactive lecture with live demonstrations. The course will define potable water corrosion, discuss the benefits of determining corrosion indexes, and examine water quality issues like pH, temperature, total dissolved solids, hardness, and alkalinity. Disinfection (type/residual), distribution piping, flushing schedules, treatment process, coupon studies, and electrical grounding all play a major role in total system corrosion. Typical corrosion control practices are reviewed, compared, and contrasted.

Activated Sludge Process Control
TRE 1176-95-02, WW 3,5; IW 5 (Process)
7 hrs
It is important to be able to evaluate activated sludge treatment processes, make adjustments to optimize treatment, and identify operational difficulties before they become serious. This course is designed to review the principles of biologically treating wastewater with activated sludge, defining and examining traditional process control tests, performing and interpreting each test, and recording test results. The following tests will be used as the basis for defining this traditional approach: students will be taught techniques for detailed microscope biomass examination; food to mass ratio; mean cell residence time; sludge age; settleability; sludge volume index; oxygen uptake rate; and sludge blanket depth. 

Annual Refresher - the Safe Operator
TRE 4094-07-09, All Categories, All Classes, All Superintendents  (Non-Process)
7 hrs
Employers are required, under the Occupational Safety and Health Administration (OSHA) safety standards to conduct annual safety training for their employees. The safety training content is determined by the nature of the organization’s duties, tasks, and functions required of their employees. Participants will discuss case studies facilitated by the instructor and review the OSHA standard 29 CFR 1926 and 29 CFR 1910 in the following areas: Confined Space Entry, Respiratory Protection, Lockout-Tagout and Excavation Safety.

Assessing Your Industrial Wastewater Vulnerabilities
TRE 2871-03-08, All IWW, IWW Superintendents (Non-Process)
7 hrs
Industrial wastewater from production plants typically must be treated prior to discharge to either waterways or publicly-owned treatment works. The purpose of this course is to better enable industrial wastewater (pre)treatment operations personnel to prevent disruptions to their facilities and respond to emergencies at the production plant or the (pre)treatment plant in order to protect the community and environment. The course will outline steps involved in conducting a security audit of the (pre)treatment plant, help operators assess production and (pre)treatment plant vulnerability and understand the potential consequences of disruptions, describe techniques useful in developing security (prevention) and disruption response strategies for the (pre)treatment plant, identify necessary or useful SOPs to develop for responding to disruptions and prioritize lists of supplies and equipment needed to handle such disruptions, and begin developing a resource list of potential help agencies and references for use in such emergencies.

Asset Management for Water and Sewer Utilities
TRE 2847-03-06, All Superintendents (Non-Process)
7 hrs
Asset management is the standardized auditable process of managing the life-cycle costs (both capital and O&M expenses), use, condition, and reliability of a utility’s assets to optimize their value in support of a utility operation. Participants will benefit from providing timely information for effective asset management decision-making. While developing management strategies that make business processes more competitive such as: performing facilities inventories along with capacity; condition; and criticality assessments; supporting a proactive (computerized) maintenance management system; projecting and financing a 5-year O&M and capital improvement plan; and formulating a customer outreach and feedback process. Financial concerns such as balancing funding needs with funding resources, maintaining cost-effective maintenance levels, and assessing risk/failure levels will be discussed.

Backflow Prevention Techniques
TRE 4069-07-07, All Classes (Non-Process)
7 hrs
Participants will discover the sources of cross-connections between potable and non-potable water and the proper use of backflow protection devices.  Using case studies, backflow demonstrations and group discussion, the operator and superintendent will learn how cross connections can happen, their consequences, and how they can be removed.  Special attention will be given to cross-connection sources that may occur during water and wastewater treatment and how the plant operator and superintendent can identify, prevent and eliminate them.

Basic and Enhanced Nutrient Removal
TRE 4073-07-07, WW All; IWW All (Process)
7 hrs
Designed to provide an overview of biological nutrient removal, wastewater treatment facility personnel will review both basic and enhanced processes for nitrogen and phosphorus removal. Forms of nitrogen and phosphorus nitrification and denitrification, chemical and biological phosphorus removal, alkalinity adjustment, supplemental carbon sources, process testing, control and permit compliance will all be discussed in detail. Process configurations and operational techniques to optimize year-round effluent performances will be discussed for both nitrogen and phosphorus.

Basic Microscopy for Wastewater Operators
TRE 2276-01-04, All Categories, All Classes (Process)
7 hrs
This program has been developed to help wastewater operators obtain improved process control through microscopic examination of mixed liquors and other waste streams. Starting with the basics, participants will be introduced to microscope features and benefits, the microscope selection process, and cost factors. The course includes an overview of sampling, slide preparation, maintenance, staining techniques, and sample examination. The course will also cover organism identification and the effects of the presence, absence, mobility, and organism type on wastewater process control. 

Biological Nutrient Removal Course I
TRE 544-90-06, WWA, IWW5 and 6 (Process)
7 hrs
This is the first in a series on biological nutrient removal (BNR) for advanced waste treatment operators. Forms of nitrogen and phosphorus, their characteristics in biological treatment systems, techniques for removal from the waste stream, sampling and analysis in BNR plants, and plant operation will be discussed. Simple process control and mass balance problem solving will be studied. Students should bring a scientific calculator to this class.

Biological Nutrient Removal Course II
TRE 2378-01-11, WW5 and A, IWW5 (Process)
7 hrs
Many operators are finding themselves responsible for the day-to-day operation of complex biological nutrient removal systems. A working knowledge of the principles of biological and chemical nutrient removal is a prerequisite to taking this course. Specific topics include: chemistry and biology basic to nitrification and denitrification, mathematical calculations needed for determining removal rates, biological removal of phosphorus, combined nutrient removal systems, solids handling problems, and tertiary treatment. Students should bring a scientific calculator to this course. 

Biological Nutrient Removal Process Control
TRE 3622-05-12,  WWA  (Process)
7hrs
This course is designed to assist operating staff in developing a comprehensive process control program with the ultimate goal of optimizing the performance of a BNR WWTP. Participants will be provided with tools to evaluate process control test results and make appropriate process control adjustments. There will be some review of basic activated sludge principles before discussing the nitrification-denitrification processes. In addition, chemical and biological phosphorus removal basics and process control will be addressed.

Certification Examination Preparation - Mathematics
TRE 4139-07-12, All Categories All Classes; (Non-Process)
7 hrs
Beginning with concepts as basic as the difference between numbers and numerals, this course reviews mathematics principles and operations through trigonometry. The focus throughout is on job-oriented learners in the water and wastewater industry. The emphasis is on understanding mathematical principles rather than on rote memorization of techniques. The lesson on calculators explains the three kinds of calculator logic systems, how to identify which kind of logic any calculator uses, and how to enter problems to ensure that the answer is correct.

Certification Exam Preparation for Water Distribution and Wastewater Collection
TRE 4004-07-07, All Categories All Classes; (Non-Process)
7 hrs
Participants will prepare for the Maryland State water distribution and wastewater collection certification exam.  Subjects covered include: test-taking and studying techniques; basic math review; calculating volumes; chemical calculations; basic pump operation and components; and collection and distribution system basics. Participants should bring a calculator to this course.

Certification Examination Preparation (Wastewater)
TRE 2833-03-06, All WW (Non-Process)
7 hrs
Preparing for and passing the certification examination is often the most challenging part of becoming a certified operator. This one-day course is designed to help prepare wastewater operators for the certification examination. Mathematics, process issues, and maintenance problems will be reviewed specifically in the context of wastewater treatment. General math and maintenance principles will be reviewed to meet the specific job needs of those individuals attending. Participants should bring a calculator to this course.

Certification Examination Preparation (Water)
TRE 2832-03-06, All W, WD (Non-Process)
7 hrs
Preparing for and passing the certification examination is often the most challenging part of becoming a certified operator. This one-day course is designed to help prepare water operators for the certification examination. Mathematics, process issues, and maintenance problems will be reviewed specifically in the context of water treatment and distribution. General math and maintenance principles will be reviewed to meet the specific job needs of those individuals attending. Participants should bring a calculator to this course.

Chemical Awareness and Emergency Response
TRE 1840-98-12, All Categories, All Classes (Non-Process)
7 hrs
Operators who use chlorine, sulfur dioxide, HTH (calcium hypochlorite), and sodium metabisulfite will review the standard guidelines for daily operations and emergencies. Topics to be covered include: chlorine characteristics; sulfur dioxide characteristics; storage tank construction; safety equipment on 150-pound and 1-ton cylinders; proper operation and handling of chemicals; emergency response procedures; stand-by chemical use; and first aid for chemical contact.

Chemical Feed Applications and Mathematics
TRE 3707-06-04, All Categories, All Classes (Non-Process)
7 hrs
Effective chemical application is essential to the treatment of water and wastewater. This course will start with an open discussion of chemical feed applications in both the water and wastewater treatment fields. A workshop focusing on calculating chemical feed dosages will follow. The workshop includes calculating the capacity of tanks, flow rates, and chemical dosages for disinfection, de-chlorination, odor control, coagulation, and corrosion control. Students will progress at their own pace through multiple and progressively more difficult quizzes. This course does not cover activated sludge processes. Participants should bring a calculator. Please register early; class size is limited to 15 participants. 

Chemistry for the Non-Chemist
TRE 2380-01-11, All Categories, All Classes (Non-Process)
7 hrs
Water and wastewater operators will benefit by reviewing the basics of chemistry, chemical properties, reactions, and hazards of various chemical substances in this course. Topics covered in this program include chemical terminology, toxicology, chemical compatibility, hazard classifications, and deciphering Material Safety Data Sheets (MSDSs). Lecture, demonstrations, slides, and overheads will be used to provide a non-technical understanding of fundamental chemical principles essential to all personnel working in an industrial or treatment plant environment. No chemistry background is needed for this course.

Chief Plant Operator as a Leader
TRE 2002-99-07, All Categories, All Classes, All Superintendents (Non-Process)
7 hrs
Strong leadership skills help operators develop and maintain an effective work team. This one-day course is designed to enhance the leadership skills of chief water and wastewater treatment plant operators. The course content is intended for long-time chief operators as well as operators who have recently been, or aspire to be, promoted to chief operator. The unique “player/coach” role of the chief operator will be thoroughly explored. Other topics include effective communication with supervisors and operators and relatively painless training of new employees. 

Chlorination Technology
TRE 1094-94-10, All Categories, All Classes (Process)
7 hrs
Chlorination is important to both water and wastewater treatment. The principles of chlorination will be thoroughly covered in this one-day course. Subjects include review of various disinfection technologies and discussion of the main types of chlorine application systems. Additional course topics are safety procedures for storage and use of chlorine tanks, current disinfection technologies, and the major physical and chemical characteristics of disinfection chlorine.

Clarification & Filtration Processes
TRE 3617-05-11, All Categories, All Classes (Process)
7 hrs
Clarification and filtration processes, used in both water and wastewater purification, are necessary to meet final effluent or drinking water standards.  The following concepts will be covered in this course as they relate to clarification and filtration: design considerations such as: surface loading rates; overflow rates; backwash rates; operating pressures; and membrane pore size; operating principles; physical treatment and settling velocities; buoyancy and specific gravity; performance factors relative to influent; effluent; residuals; operational considerations;  normal operation upsets;  troubleshooting; chemical pretreatment and effluent quality; residuals relative to detention time; overflow rate; run-time; backwashing; and solids removal and handling procedures.

CMOM Compliance Techniques
TRE 3084-04-08, WW All; IW All; WC All; 
Superintendents WW; IW; WC  (Non-Process)
7 hrs 
What causes sanitary sewer overflows and what regulations cover them? This class is designed to give the participant an overview of the techniques necessary to maintain compliance with NPDES permit requirements for Capacity, Management, Operation and Maintenance (CMOM) programs. Subjects covered will include CMOM requirements, collection system inventory and record keeping, mapping technology, flow and rainfall monitoring, manhole and TV inspections, smoke and dye testing, program driven maintenance, overflow response and rehabilitation technology.

Coaching for the Environmental Supervisor
TRE 2681-02-12, All Categories, All Classes, All Superintendents (Non-Process)
7 hrs
Designed to improve water and wastewater managers' effectiveness in supervising others, this course will provide a hands-on approach to leadership and leadership development. Participants will complete self-assessment instruments to increase their awareness of their supervisory styles. A brief situational leadership model will be presented, and then participants will demonstrate their understanding of the model by participating in a simulation "game." Finally, participants will apply the model by practicing appropriate styles in various situations. Upon completion of this course, participants should be able to: identify and define different types of supervisory styles; apply effective managerial principles; discuss the positives and negatives of different supervisory styles based on theory; and assess their own supervisory styles.

Coagulation, Flocculation, Sedimentation, and Filtration 
TRE 275-87-05, WW 3-5 and A, W 3-4, IWW 5-7 (Process) 
8 hrs,
Designed to assist water plant operators, this advanced course focuses on tracking the flow of water through the four fundamental chemical/physical processes in water treatment. Participants will examine chemical reactions, the physical event of each process, and the plant equipment involved. Instruction and practice in solving typical operational and mathematical problems associated with these treatment functions will also be covered. (This course has received TRE certification for both water and wastewater operators because some wastewater treatment plants may employ one or more of these processes). Participants should bring a calculator to this course.

Collection System Troubleshooting
TRE 1835-98-11, WW 1-5, All WC, All IWW (Non-Process)
7 hrs
This class will familiarize the collection system operator with the techniques and methodology used to evaluate wastewater collection system performance. Subjects covered will include flow monitoring, physical surveys (manhole inspection), smoke testing, dyed water (flooding), internal inspection, and the removal of infiltration and inflow sources. 

Combined Sewer Overflows
TRE 2216-00-12, All WW, WC 1 and 2  (Non-Process)
7 hrs
Local officials and operators will benefit from this course on preventing combined sewer overflows (CSOs). Participants will focus on the impact of high wet weather flows on combined sewers. Topics will include a brief discussion on the EPA’s Urban Wet Weather Flow, including the wet weather research plan, stormwater, sanitary sewer overflow, and combined sewer overflow. Participants will be introduced to the nine minimum controls and long term control plans (system characterization, monitoring and modeling), specific technologies, and potential funding sources.

Concepts of Drinking Water Treatment
TRE 3819-06-07; WT All, WD (Process)
7 hrs
Totally new to the drinking water treatment field or just looking for a refresher? Recently hired apprentices and trainees will be introduced to the Safe Drinking Water Act and how it applies to the operator. The concepts of water sources, water storage and distribution systems will be introduced during this course.  Other topics covered will include basic concepts of pumping and pressure maintenance, disinfection, storage tanks, fluoridation, corrosion control, and plant safety.  Participants will further discuss the key elements of an effective safety program.

Concepts of Wastewater Treatment
TRE 1631-98-02;  WW ALL, IW ALL (Process)
14 hrs
Recently hired apprentices and trainees who are new to the wastewater treatment field will be introduced to the chemical and biological characteristics of wastewater, preliminary and primary treatment, secondary treatment, advanced treatment for nutrient removal, disinfection and sludge management. Participants will review the NPDES system, calculate chlorine usage and discuss the hazards encountered in the wastewater treatment system.

Confined Space Entry
TRE 817-92-10, All Categories, All Classes  (Non-Process)
16 hrs 
Employees who work in confined spaces may face increased risk of exposure to serious hazards. Participants in this course will be introduced to the requirements for permit-required confined spaces for both the OSHA standard and the Maryland-specific requirement as outlined in OSHA 29 CFR Part 1910. Topics covered will include entry permit programs, criteria for permit-required confined spaces, health and safety procedures for workers in confined spaces, hazard identification and equipment requirements, and rescue procedures. Upon completion of this course, participants should be able to determine if an area is a confined space; evaluate hazards associated with confined space entry, including lockout/tagout procedures; develop policies and procedures to address confined space hazards in the work place; and select suitable confined space entry equipment.

Conflict Resolution
TRE 1826-98-11, All Categories, All Classes, All Superintendents (Non-Process)
7 hr
Superintendents and operators in management positions will focus on four situations in and around water and wastewater works, where improved conflict resolution and negotiation skills may be advantageous. Specific topics include: conflicts with employees arising from workplace conditions; conflicts with town managers and town councils over budgets; capital improvement planning and plant maintenance practices; and conflicts with government officials, including inspectors.

Controlling Electrical Hazards
TRE 631-91-03, All Categories, All Classes   (Non-Process)
7 hrs 
Water and wastewater system operators need to be able to work safely with electrical components in their daily work environment. This course is designed for operators and maintenance personnel who deal with electricity in the workplace. OSHA’s electrical safety practices will be covered in detail. Other topics will include identifying hazards and implementing safeguards for working with electricity, electrical systems, fuses and circuit breakers, grounding, overload and short circuits, double insulation, GFI, and polarized plugs. Upon completion of this course, participants should be able to identify electrical hazards; describe personal protection safeguards; discuss the standard procedures for working safely with electrical currents and when handling common electrical problems; and list the key elements of OSHA’s electrical safety guidelines. 

Conversion or Removal of Nitrogen from Sewage
TRE 147-86-02, WW 3-5, A, IWW 5-6 (Process)
7 hrs
This course is designed to increase the participant’s understanding and operational skills regarding why and how nitrogen is removed (or converted to a less objectionable form) from wastewater. The following treatment process will be discussed taking into account structural requirements, chemical requirements, operational strategies, and performance standards: nitrification; denitrification; breakpoint chlorination; ion exchanges; ammonia stripping: nitrogen sources and forms; biological exchange; and combined phosphorus and nitrogen removal systems technology.

Crisis Management for Public Utilities
TRE 3537-05-07, All Superintendents  (Non-Process)
7 hrs 
Public utility managers and operation’s staff will often have no problem with responding operationally to extraordinary events; however, crisis management while integral to the success of controlling these events is not necessarily intrinsic to the operator or superintendent. They often experience a struggle determining how to proceed when actions or inactions result in adverse public scrutiny and/or negative media attention. Topics covered will include management response failure; five phases of crisis management; attributes of a crisis; companion formula; and discuss the decision checklist used to handle the crisis. In addition to this, the course will cover media relations relating to the public works utility while allaying fears and restoring trust and confidence in the facility.

Cross Connection Control
TRE 3614-05-11, WT ALL (Non-Process)
7 Hrs
This is a one-day course designed to teach the participant about the sources and consequences of cross-connections in a water system.  Special attention will be given to cross-connection sources that may occur during water treatment and how the plant operator can prevent, identify and remove them.

Disinfection for Water and Wastewater Systems
TRE 1842-98-12, All Categories, All Classes  (Process)
14 Hrs
Small water and wastewater system operators will learn about chlorine and its alternatives for the primary disinfection of drinking water and treated wastewater. These alternatives may reduce disinfection by-products and eliminate the need for dechlorination. The course will describe the key criteria for disinfectant selection, including cost, safety, maintainability, control, and monitoring considerations. Also presented are the pros and cons of chlorine dioxide and chloramines as alternatives to help reduce disinfection by-products and the benefits and features of alternative disinfectants like ozone, ultraviolet, mixed oxidant systems, and peroxide. The course includes a look at the various laboratory methods to determine residuals and demonstrations of some of the practical simplified test protocols. Finally, some class time is devoted to hands-on practice of a number of residual test methods. 

Distribution System Valves
TRE 2188-00-10, All Categories, All Classes  (Non-Process)
7 hrs
Distribution system operators need basic knowledge to allow them to identify and maintain the many valves used in a water distribution system. Subjects covered in this course will include the different types of distribution system valves and their uses, proper valve operation methods, basic valve maintenance and troubleshooting, and proper inspection and recordkeeping techniques.

Electrical Safety
TRE 2962-04-03, All Categories, All Classes (Non-Process)
7 hrs
Electricity has long been recognized as a serious workplace hazard. OSHA's electrical standards are designed to protect employees exposed to dangers such as electric shock, electrocution, fires, and explosions. This lecture course will detail the OSHA “Electrical Safety-Related Work Practices” for those employees whose work may be at risk of coming into contact or being exposed to electrical parts operating at 50 volts or more to ground and their supervisors. Participants discover not only the “what’s” of the electrical work practices but also the “whys.” Industry best practices based upon the information presented in OSHA CFRs, NFPA 70, 70B, and 70E consensus industrial standards will also be covered.

Electrical Safety and Lockout/Tagout
TRE 2672-02-11, All Categories, All Classes (Non-Process)
7 hrs
According to OSHA, failure to control energy accounts for nearly 10 percent of the serious accidents in many industries. Water and wastewater operators are exposed daily to electrical components and are often required to have lockout/tagout programs in place. Participants in this course will be introduced to the components of 29 CFR 1910 Subpart S, Electrical Safe Work Practices and the lockout/tagout procedures outlined in 29 CFR 1910.147, Control of Hazardous Energy. Further focus will be on the safety hazards associated with working around electrical equipment and tools, with an overview of the main components of a lockout/tagout program. 

Electrical Safety and the NFPA 70-E
TRE  pending, All Categories, All Classes (Non-Process)
7 hrs
This class covers electrical safe work practices and references both OSHA and the NFPA 70E and what resource commitments you should anticipate. Program topics include history of NFPA 70E, shock and arc flash hazards, shock and flash hazard analysis, options in reducing injury risks, personal protective equipment and special tools.   

Electricity Basics
TRE 1241-95-07, All Categories, All Classes  (Non-Process)
21 hrs
Operators of water and wastewater treatment plants will benefit from this basic electricity course. It will provide instruction on the use and maintenance of electrical equipment typically found in the plant and theoretical electrical circuit analysis. Also, the class focuses on performance of electrical troubleshooting duties in a safe and efficient manner. Students should bring a multimeter and scientific calculator to the course. Prerequisite: strong mathematical skills, preferably Mathematics Skill Building II. Participants must be able to transpose formulas. This course is not intended for operators with extensive experience in electrical troubleshooting.

Emergency Response Planning for Small Utilities
TRE 3343-05-02, All Categories, All Classes, All Superintendents (Non-Process)
7 hrs
The Bio-terrorism Act requires that any community water system serving a population greater than 3,300 must perform a Vulnerability Assessment, prepare an Emergency Response Plan (ERP), have it certified and send the certification to the EPA within 6 months after completion of the vulnerability assessment. This session will provide the participant with an understanding of the steps required to develop, test, certify and maintain an Emergency Response Plan, and how this plan is put into practice. The student will receive instruction on the requirements of emergency response planning, an overview of the National Incident Management System (NIMS) and templates for developing an ERP. In addition, there will be discussions on lessons learned during recent emergencies that can assist participants in enhancing the security at their facilities. The workshop will culminate with the student participating in a tabletop utility emergency response exercise designed to provide an understanding of the dynamics of emergency operations. This exercise, along with the class discussion, will give the participant insight useful for developing, testing and maintaining an Emergency Response Plan. Funding for this course provided, in part, by a grant from EPA.

Emergency Response Planning and the Unified Command
TRE 3342-05-02, All Categories, All Classes, All Superintendents  (Non-Process)
7 hrs
Unified Command is an important component of the Emergency Response Plan. It is used to bring all related response agencies together during an incident. Built on the Fire Incident Command system, the Unified Command will include water and wastewater personnel should an event occur involving their systems or with the potential to involve them. This approach determines the structure developed for decision making during an incident and involves multiple agencies of which water and wastewater utilities are included. It allows for an integrated command post where shared operations result in informative decision-making, planning, logistical coordination, and resource allocation. This all-day session uses an expanded simulator tabletop where participants are actively involved with the command process for an incident or emergency related to water and wastewater.
Funding for this course provided, in part, by a grant from EPA.

Enhanced Nutrient Removal (ENR) – Process Control
TRE 4087-07-09, WW ALL; IW ALL   (Process)
16 hrs
Upgrading sewage treatment plants for nutrient removal is one of Maryland’s top environmental priorities. This is a two (2) day course addresses the implications of upgrading from Biological Nutrient Removal (BNR) to Enhanced Nutrient Removal (ENR).  Training sessions will review the basics of nitrification, denitrification, and phosphorus removal first. Various process configurations will be discussed to accomplish the required levels of nutrient removal. Process control testing and adjustments will also be examined to optimize ENR plant performance. In addition, there will be two (2) field exercises at new ENR facilities. The facilities have utilized different process configurations to accomplish the same level of treatment. Following the field exercises, classroom discussions will focus on the O&M similarities and differences between the two facilities.

Establishing and Maintaining an Effective Safety and Health Program for Your Utility
TRE 2867-03-08, All Categories, All Classes, All Superintendents  (Non-Process)
7 hrs 
Utility managers, superintendents and operators are responsible for providing a workplace free of recognized safety and health hazards. During this session participants will be introduced to the elements of an effective Safety and Health Program and will participate in a “self-evaluation” of their organizations’ current program. Focus will be on identifying program strengths and opportunities for program improvement. The session incorporates a case study problem-solving session guiding participants through the development of a safety and health program.

Evaluating Water System Processes to Eliminate Sanitary Risks
TRE Pending  
7 hrs
Water system supervisory and operating staff must have a thorough knowledge of all processes that comprise their water system. This would include the treatment, storage, and distribution system processes. Building on that knowledge, this course will focus on the elimination of sanitary risks in each process to insure the delivery of safe drinking water to the consumer. Conducting this evaluation will not only eliminate potential threats to water quality, but will also prepare water staff for sanitary survey inspections conducted by MDE regulatory personnel as required by the SDWA.

Facility Preparedness for Continuity of Operations
TRE Pending, (Non-Process)
7 hrs
Emergencies occur at anytime and come in many forms. This program will present an overview of potential hazards and aid you in deciding: “ Is your organization Prepared?” Continuity of Operations Planning (COOP) is designed to help assure that the capability exists to continue essential functions/operations across a wide range of potential emergencies at all times.  This program will look at planning requirements, template preparedness plans, how to develop COOP plans for your organization, the steps needed to make your plans compliant with the National Incident Management System, and lessons learned from previous events in the United States.  Facility Emergency and COOP plans need to be maintained at a high level of readiness and be capable of implementation with and without warning.  “Are You Ready?”

Fall Protection
TRE Pending
7 hrs
Individuals working at heights are required to use fall protection equipment. In this course, participants will develop a working knowledge of the fall protection principles and codes while gaining a better understanding of fall protection systems and methods. Students will benefit from the review of safe work procedures. Course topics include: fall protection requirements; protective equipment selection; rescue planning and pre-planning; and the limitation of fall arrest systems.

Financial Management for Water and Sewer Utilities
TRE 2003-99-08, All Superintendents  (Non-Process)
7 hrs
Sound financial planning is a key practice to ensure the long-term health of a utility organization. This course is designed to introduce the basic elements of financial planning, capital improvement planning, capital financing and debt management, and rate structuring. The course will be addressed to individuals who have direct responsibility for planning, budgeting, and financial management and to water and wastewater plant managers who are expected to provide input into the financial management decision-making process. Upon completion of this course, participants should be able to review current rate structures and suggest appropriate revisions; create a model "Enterprise Fund" budget for a typical small town water utility to include operation and maintenance of capital budgets; create a reserve account for repair, replacement, and upgrading of key mechanical equipment; describe utility mechanisms of Maryland State Revolving Loan Fund, including access procedures, interest rate calculations, and payback requirements.

First Line Supervisor
TRE 4086-07-09, All Categories, All Classes, All Superintendents  (Non-Process)
7 hrs
The First Line Supervisor Training Program is an interactive, participant-involved one-day course designed to expose supervisors and aspiring supervisors to a variety of critical skills, situational scenarios and strategies for effective supervision. Participants will be exposed to various supervisory dilemmas where they apply “lessons learned” to specific managerial problems and mock scenarios that routinely confront the first line supervisor on a daily basis. Accountability and responsibility will be explored as well as the supervisor’s role in institutionalizing ethical behavior. Instruction will also focus on the supervisor’s use of counseling as a behavioral control technique to solve performance-related problems while providing a foundation for future performance expectations.

From Wire to Water: Documenting and Conserving Energy Use in Water and Wastewater Facilities
TRE 4143-07-12, All Categories, All Classes, (Non-Process)
7 hrs
Designed by EPA, this course is aimed at documenting and improving the use of electrical energy at treatment facilities.  The student is shown how to break-down an electric bill into simple forms, then how to use that information to calculate simple payback and cost savings on equipment repairs versus equipment upgrades.  Included are system evaluation checklists, standard operating procedures and standard maintenance procedures.

General Laboratory Concepts
TRE 2869-03-08, All Categories, All Classes  (Non-Process)
7 hrs
Laboratory results and proper lab techniques are important in developing records of plant operations. Laboratory data allows operators to know how efficiently the plant is operating and helps them to predict and prevent troubles that may be developing in plant processes. This course is designed to introduce the operator and technicians to simplified methods that are outlined in detail in Standard Methods for the Examination of Water and Wastewater. The course will introduce a glossary of terms, basic laboratory need-to-know information, and laboratory equipment and techniques. The course will include a discussion of sampling, data recording and recordkeeping, quality control, and safety. 

Grant and Financial Assistance Proposal Writing
TRE Pending, (Non-Process)
7 hrs
The State of Maryland Department of the Environment (MDE) offers several financial assistance programs for water and wastewater utilities.  The Clean Water State Revolving Fund (CWSRF) and the Drinking Water State Revolving Fund (DWSRF) are low interest loan programs intended to finance public infrastructure improvements. The Bay Restoration Fund is a dedicated fund, financed by wastewater treatment plant users, to upgrade Maryland’s wastewater treatment plants with enhanced nutrient removal (ENR) technology  capable of achieving wastewater effluent quality of 3 mg/l total nitrogen and 0.3 mg/l total phosphorus.  The MDE Water Quality Infrastructure Program (WQIP) manages federal capital funds consisting of federal EPA construction grants, special federal appropriations grants, and State revolving loan funds for water quality and drinking water projects.  Municipalities who are upgrading their water and wastewater infrastructure often borrow monies or request grant funds  from one or more of the sources mentioned  to finance their upgrades. This grant writing session provides hands-on experience on out-lining proposals that apply to these revolving funds and grant monies.  Participants leave the course with  financing strategies  that will guide them through the grant writing process. The skills participants acquire in the course will give them the knowledge and confidence to seek and obtain funding through the competitive grants process.

High Performance Utilities
TRE 2004-99-08, All Superintendents (Non-Process)
7 hrs 
Organizations in a constantly changing work environment are now focusing on satisfying customer needs outside the organization, as well as satisfying changing employee needs inside the organization. This course is designed to introduce the “new” management practices that can shift performance from functional to optimal. Topics covered will include internal and external forces of changes, historical vs. strategic thinking, and organizational values.

Hot Topics in Water Treatment
TRE 1820-98-10, All W, WD  (Non-Process)
7 hrs
From the latest in security updates and new Safe Drinking Water Act rules and proposals, to operators' ideas and concerns about jobs, performance, and technology, this course will provide a digest of the past twelve months’ important articles related to news, notes, procedures, and innovative treatment methods used nationwide by fellow operators. The course will summarize articles from the Operations Forum, published by the American Water Works Association (AWWA).

How to Take a Test
TRE 2721-03-03, All Categories, All Classes  (Non-Process)
4 Hrs, 8:00AM–12:00PM, NO EXAM
Operators need to prepare for the stresses of taking a demanding written test such as the certification examination. The purpose of this training session is to prepare attendees to be successful test takers. Test-taking strategies will be covered. Time will also be spent on sample test questions to familiarize individuals with the certification examination question format. Participants should bring a calculator to this class. 

Hydrology Source and Water Conservation
TRE 2461-02-04, All W, WD (Process) 
7 hrs
Water supply hydrology and conservation are two of the important topics to be covered in this one-day class. The participant will be introduced to many issues surrounding water sources and conservation, specifically groundwater and surface water sources. Other topics covered will include options available for the facility during emergency situations, alternative water sources, use and conservation of water, and practical application of the information as it applies to the field. 

Incident Command Systems - ICS100 & ICS 200
TRE 4140-07-12   All Categories, All Classes (Non-Process)
14 hrs
ICS100 and ICS 200 are for responder and supervisor-personnel who would be working an incident which may be from a terrorist event, weather event, chemical release, water main break, major power outage, flooding, sanitary sewer overflow, or anything else that public works and utility workers would respond too. ICS-100, Introduction to the Incident Command System, provides training on and resources for personnel who require a basic understanding of the Incident Command System (ICS).  ICS-200, ICS for Single Resources and Initial Action Incidents, is designed to enable personnel to operate efficiently during an incident or event within the Incident Command System (ICS).  This course focuses on the management of single resources.  Completion of ICS-100 (day one) is required to complete ICS-200 (day two).  These programs must be completed to continue on to ICS-300 and ICS-400 if required.

Incident Command System 300
TRE Pending All Categories, All Classes (Non-Process)
Prerequisite Incident Command Systems - ICS100 & ICS 200
24 hrs
The Incident Command System (ICS) 300 course provides training on and resources for responder and supervisor-personnel who require advanced application of the ICS.  This course expands upon information covered in the ICS-100 and ICS-200 training sessions. This 3-day program is designed for personnel who will be assigned to ICS supervisory positions, who may assume a supervisory role in expanding incidents (type 3 incidents).  Note: During a Type 3 incident, some or all of the Command and General Staff positions may be activated, as well as Division/Group Supervisor and/or Unit Leader level positions.  These incidents may extend into multiple operational periods.  Topics covered will include: the NIMS Command and Management component supports the management of expanding incidents and the incident/event management process for supervisors and expanding incidents as prescribed by the Incident Command System (ICS);  the implementation of  an incident management process on a simulated Type 3 incident and the development of an Incident Action Plan for a simulated incident. Federal Emergency Management Certificates will be issued.

Industrial Wastewater Treatment Basics
TRE 2957-04-03, IWW 1-7 (Process)
7 hrs
A working knowledge of the basics to industrial wastewater treatment are imperative for  new and seasoned operators. This course will present an overview of typical industrial wastewater treatment processes. It is geared towards establishing a better awareness of common treatment systems for operations personnel and preparation for industrial wastewater certification exams. Processes such as flow equalization, pH adjustment, polymer addition, metals removal through chemical coagulation and clarification, filtration, oil/water separation, and basic biological treatment will be covered. 

Industrial Wastewater Treatment Fundamentals
TRE 1667-98-04, All IWW  (Process)
14 hrs
Industrial wastewater operators are responsible for providing pretreatment of industrial waste. Designed for industrial wastewater operators, this course will aid the operator preparing for the certification exam. The course will emphasize dosage calculation; hydraulic detention time; units for measurement and characterization of wastewater; and equipment such as mixers and pumps and their use in industrial treatment processes. Processes such as flow equalization, pH adjustment, polymer addition; metals removal through chemical coagulation, clarification, filtration; oil/water separation; and basic biological treatment will be discussed. Upon completion of this course, participants should be able to: identify federal, state, and local regulations concerning industrial wastewater treatment and discharge; describe the types of industrial wastewater discharges to sewers; identify physical, chemical, and biological treatment equipment typical for an industrial wastewater treatment plant; define the terms precipitation, chemical coagulation, activated sludge, and gravity thickening.

Injury Prevention Awareness Program for Supervisors
TRE 2171-00-07, All Categories, All Classes, Superintendents (Non-Process)
6 Hrs, 8:00AM–3:00PM
Front-line supervisors play an important role in injury prevention. It is important for them to understand the risk factors and job demands associated with the work performed in their areas. Front-line supervisors must learn to recognize and undertake interventions whenever risk factors are observed. Interventions might include identifying ways to help employees avoid fatigue through the application of proper body mechanics, use of recommended lifting techniques and performing flexibility exercises. Other interventions might involve engineering or administrative redesign of work tasks. These concepts are reinforced through workplace-specific examples, demonstrations and practice. 

Inspection of On-Site Sewage Disposal Systems During Property Transfers
No TRE, for Inspectors of On-Site Sewage Disposal Systems 
4 Hrs
In this four-hour course, participants are introduced to the regulations covering the inspection requirements under Title 26, Department of the Environment-Subtitle 04 Inspection of On-Site Sewage Disposal Systems During Property Transfers. This program will cover the standardized procedures required for inspecting septic systems through a four step process: Step 1, file search; Step 2, homeowner or occupant interview; Step 3, site investigation; and Step 4, final report. Upon completion of this course, the participant will be placed on a list maintained with the Maryland Department of the Environment showing completion of this course of instruction in the proper inspection of on-site sewage disposal systems. 

Instrumentation and Controls
TRE 1819-98-10, All Categories, All Classes  (Non-Process)
7 hrs 
Operators of water and wastewater plants use instrumentation to control and monitor many plant processes. The course examines systems that automatically open and close valves, control pump speeds, pace chemical feed dosages, and even turn on the coffee pot at the beginning of the third shift. The class introduces the fundamentals of measuring, displaying, and controlling important operating parameters such as levels, pressures, and flows. Feedback and feed-forward control principles will be discussed with emphasis placed on the techniques used to tune, troubleshoot, and maintain system components.

Introduction to Mechanical Maintenance
TRE 1242-95-07, All Categories, All Classes (Non-Process)
21 hrs
Ensuring effective maintenance is one of an operator’s most important tasks. Presented in lecture format, this course will introduce basic maintenance principles such as the performance of preventive maintenance routines, proper use of hand tools, pump recognition, and pump troubleshooting. Students should bring a scientific calculator.

Introduction to Pump Maintenance
TRE 4006-07-07, All Categories, All Classes (Non-Process)
21 hrs
Mechanical maintenance will be reviewed over this three-day how-to course. A comprehensive overview of mechanical maintenance for water and wastewater pumping systems will be provided. In addition to addressing pump operation, efficiency and maintenance, the student will be provided with a sound background in basic mechanical theory.  Subjects covered include mechanical concepts, the selection and use of  tools, measuring devices, fasteners, lubricants and the hazards facing the water and wastewater mechanic.  Pump theory and hydraulics will be discussed as well as a variety of pump repair and maintenance techniques.

Introduction to Water Hydraulics
TRE 2673-02-11, All Categories, All Classes (Non-Process)
7 hrs
The use of hydraulic controls and equipment is crucial for the water and the wastewater operator. This class is designed to equip the operator with a basic knowledge of hydraulics for applications in water and wastewater facilities. Subjects covered will include hydraulic formulas and volumetric calculations, the properties of water at rest and in motion, and basic water pumping systems. Special attention will be given to preparing the student for the hydraulic-related questions found in state certification examinations. Upon completion of this course, participants should be able to perform the mathematical calculations required to solve basic hydraulic problems; identify and apply the various conversion factors used in water hydraulic calculations; identify and apply the most commonly used water and wastewater operation formulas; given various container sizes, accurately calculate the volume and pressure of different amounts of water in each; calculate the head pressure of water columns of various heights; describe the components that contribute to head loss; define a hydraulic grade line and explain what factors can cause it to change; discuss the difference between dynamic and positive displacement pumps and give an example of each; and draw a schematic identifying the components of pumping hydraulics. Participants should bring a scientific calculator. 

Jar Testing
TRE 1827-98-11, All WW, All IWW, All W (Non-Process)
7 hrs
Operators need to be comfortable with basic jar testing laboratory techniques. This course is designed to introduce these basic techniques. Participants will interpret and record results, select the most appropriate coagulant for testing water type, and identify process control options and alternatives based on coagulation results of the jar test. Please register early; class size is limited to 12 participants. 

Leadership Development for Utility Operators and Managers
TRE 2845-03-06, All Categories, All Classes, All Superintendents (Non-Process)
7 hrs 
Operators and managers with enhanced leadership skills play a particularly valuable role in utilities. This practical leadership course gives the student easy to follow steps to building and managing a team. This course will concentrate on sharing ways to improve efficiency and productivity, thus creating a better skilled workforce. Operators, managers, and superintendents will benefit from the discussion of the “Team Concept.” Different types and functions of teams will also be discussed. 

Leadership vs. Supervision
TRE 1038-94-06, All Superintendents  (Non-Process)
7 hrs
Designed to provide an overview of basic management and leadership skill building techniques for supervisors, this course will discuss techniques for transition from an operations role to a leadership role. Supervisory topics will include leadership style, discipline techniques, delegation techniques, and staff development.

Lift Stations
TRE 1243-95-07, All Categories, All Classes  (Non-Process)
7 hrs 
Day-to-day operation and maintenance procedures for lift stations will be reviewed in this course.  The design aspects of lift station operations and the associated math will be covered.  These aspects include volume calculations, fill/draw times, wet well/dry well relationships and associated pump types, e.g., submersibles, dry pit submersibles, and conventional centrifugals.  Safety issues related to confined spaces, lock out-tag out, slipping/tripping, ventilation/atmospheric testing, and ladders will be covered along with preventive maintenance as it relates to lift station components and basic troubleshooting.  Lift station log books, housekeeping, spill handling, and security considerations will be addressed. 

Lockout/Tagout
TRE 1748-98-06, All Categories, All Classes (Non-Process)
7 Hrs
This course will teach appropriate techniques for controlling and isolating all power sources with which a plant employee might come into contact. These include electrical currents, hydraulic flows, compressed air, and even vacuums. In addition, participants will learn to develop and describe in writing a lockout/tagout procedure for their facility.

Management’s Role in Safety
TRE 236-87-01, All Categories, All Classes; All Superintendents
7 hrs
Effective safety programs are essential for all water and wastewater facilities. Personnel responsible for these programs have to determine the key elements that will become an effective, comprehensive, and enforceable safety program for their facility. This course will analyze examples of different types of programs, identify elements of each example, and finally piece these elements together into a safety program that the participants can build on.

Managing Diversity and Resolving Conflict in the Workplace
TRE 4142-07-12, All Categories, All Classes; All Superintendents
7 hrs
Explore the concepts associated with diversity and learn how to resolve conflict from a variety of perspectives. Using a diversity quiz and other approaches, the water and wastewater personnel will discover that diversity transcends race and sex and that there are significant advantages to inclusiveness. Operators will also focus on workplace conflict and their role in helping to mitigate and work through situations. Using a conflict management instrument, the participants will be able to identify their own conflict management style.

Math for Water and Wastewater Operators
TRE 2868-03-08, All Categories, All Classes (Non-Process)
7 hrs
Operators should periodically refresh or improve their ability to do calculations. This course will review the fundamental math skills used in water and wastewater operations. Math problems used in typical work situations will be stressed. Additional topics include: decimals; fractions; integers; percentages; use of standard formulas for area, volume, and flow; basic algebra; and solving work-related problems including loading concentrations; and other math calculations typically used in the industry. Participants should bring a calculator to this course.

Mathematics for Operators (7 hours)
TRE 2052-99-11, All Categories, All Classes (Non-Process)
7 hrs 
New and experienced operators will benefit from mathematical review of concepts related to water and wastewater. This course is designed to provide operators with problem-solving skills. Practical problem-solving topics will include conversion formulas, direct proportions, area calculations and volume calculations. Upon completion of this course, the student should be able to select correct conversion values for conversion formulas; solve for one unknown; set up equations for work related word problems; and calculate operational problems, such as flow quantity, effluent treatment, and sludge volume.

Mathematics for Water Operators
TRE 2724-03-03, All Categories, All Classes  (Non-Process)
7 hrs
This program will review water treatment mathematics and help operators gain the necessary mathematics skills for the water treatment certification exam. Experienced operators will also benefit from reviewing mathematical concepts specifically related to water treatment. Topics include formulas for detention time, surface loading rates, circumference, weir overflow rates, filter loading rates, pounds formula, PSI conversion, and chemical feed rates. Each participant must bring a calculator to this course.

Mathematics Skill Building II
TRE 1710-98-04, All Categories, All Classes  (Non-Process)
14 hrs
This is the second in a series of three courses for mathematics skill building. Participants will review skills taught in Math for Water and Wastewater Operators. Math problems derived from typical work situations will be covered. Operations with specific water and wastewater formulas, with an emphasis on setting up and solving word problems, will be stressed. Please register early; class size is limited to 15 participants. Bring a calculator.

Membrane Filtration and Fluoridation Technologies
TRE 4072-07-07, All Categories, All Classes (Process)
7 hrs
Membrane and fluoridation technologies will be explored in this one-day course. Discussion will include an up-close look at the membrane filtration treatment methods.  Membrane processes and parameters will be introduced followed by operational and maintenance techniques. The uses of membrane filters to remove fluoride will be discussed in depth. Participants will review fluoride applications and the evaluation methods used for determining performance. The operator will also review safe handling techniques of fluoride and review how to properly store this treatment agent. Actual facilities will be topics of classroom discussion and demonstrations.

MS Excel for BNR/ENR Reporting
TRE 4137-07-12, All Categories, All Classes (Non-Process)
7 hrs
This course will help experienced wastewater operators and superintendents learn how to use MS Excel as a process tool by incorporating spreadsheets into their daily operation.  Participants will be introduced to templates formatted with process flags, process notes, process calculations, process charts and DMR’s that are automatically completed using operator-entered data.  Participants will also be shown how to modify templates to incorporate their own routines.  Participants must have a working knowledge of Microsoft Excel.  Participants are encouraged to bring a copy of their NPDES permit and a flash drive or CD-R so they can take their work with them. 

NPDES Permit Reporting
TRE 2567-02-07, All Categories, All Classes, All Superintendents  (Non-Process)
7 hrs
The National Pollutant Discharge Elimination System (NPDES) permit program controls water pollution by regulating point sources that discharge pollutants into waters of the United States. This one-day course is designed to train wastewater operators and superintendents on the NPDES reporting process in Maryland. The following topics will be covered: general objectives of the discharge reporting system, proper identification of excessive discharges, required methods for reporting to regulatory agencies, and the accurate preparation of monthly Discharge Monitoring Reports. Dissolved oxygen, chlorine residual, pH tests, and flow monitoring will also be discussed. Each participant must bring to this course a calculator with a log function and a copy of his or her plant's Discharge Permit. 

Nuts and Bolts of Security Vulnerability Assessments and Emergency Response Plans
TRE 2873-03-08, All Categories, All Classes, All Superintendents  (Non-Process)
14 Hrs
Water and wastewater utility responsibilities have expanded to include security and counter-terrorism. This two-day course will cover in detail the processes for developing vulnerability assessments (VA) and emergency response plans (ERP) for water and wastewater systems. Concurrent breakout sessions will be conducted for water system personnel and wastewater system personnel, to provide specific information to each area of interest. Various tools for developing VAs and ERPs will be provided to each participant. Topics to be covered include the basis for improved security; statutory and regulatory background; concepts, methodology, and tools for conducting VAs; real-world vulnerabilities; countermeasures that improve security; emergency response planning concepts, methodology, and tools; practical exercises for developing VAs and ERPs; and review and discussion of security resources. Note: Registration confirmation and a photo ID will be required to attend this training. 

Open Channel Flow Metering for Collection Systems
TRE 1836-98-11, All Categories, All Classes  (Non-Process)
7 hrs
Today’s collection system operator must have knowledge of the devices and methodology used to measure gravity flow in wastewater collection systems. This course familiarizes operators with the process and the equipment. Topics covered will include open channel hydraulics, flow calculation, weirs, flumes, computerized flow metering devices, flow meter site selection, installation, and troubleshooting. Upon completion of this course, participants should be able to describe the types of flow systems and the methods of flow measurement; identify and describe the types of primary measuring devices; describe methods for converting measured levels to a flow rate; list methods used to obtain average flow velocity; and perform calculations of flow rates using tables and a calculator. Each participant must bring a calculator to this course.